Support » Plugin: Country Based Restrictions for WooCommerce » Product has been removed from cart

  • Resolved abdelazizgroup

    (@abdelazizgroup)


    I’m always receiving the below message after adding one of the restricted product:
    Product has been removed from your cart because it can no longer be purchased. Please contact us if you need assistance.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter abdelazizgroup

    (@abdelazizgroup)

    I’m always receiving the below message after adding one of the restricted product:
    Product has been removed from your cart because it can no longer be purchased. Please contact us if you need assistance.

    Plugin Author zorem

    (@zorem)

    Yes, restricted products can not be in the cart.. in the Country based restrictions pro we allow the option to add restricted products to the cart and just not to allow customers to purchase unless they change the country or removes the product

    Thread Starter abdelazizgroup

    (@abdelazizgroup)

    Hello,

    I think you didn’t understand my issue, I’ve some products that are restricted to France for example. I’ve already selected France as shipping address and the products are appeared. I’ve added them to my cart and I continue shopping. After sometimes, the products disappear from my cart with message “Product has been removed from your cart because it can no longer be purchased. Please contact us if you need assistance.”

    Can you help please?

    Plugin Author zorem

    (@zorem)

    It might be you changed the country in the cart or the shipping country on the account is set to a restricted country. The products are removed from cart when the restriction applies. Also, to test the CBR, make sure the force geolocation is checked in the plugin settings to ignore the shipping country in the address on your account, also, you can enable the debug mode that will display the detected country on the admin bar when you browse the front-end of your store.

    Thread Starter abdelazizgroup

    (@abdelazizgroup)

    I didn’t change the country and debugging mode doesn’t work

Viewing 5 replies - 1 through 5 (of 5 total)
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