Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thank you for reaching out!

    There is not product gallery option

    https://prnt.sc/yjuutr

    I tried every possible ways to fix this but ultimately nothing worked, can any one help me out with this issue

    I’m sorry to hear that the Gallery section is missing when editing products on your site.

    I was not able to replicate this behaviour on my test site:

    https://d.pr/i/nIKQAa

    It sounds like this behaviour is isolated to your WordPress/WooCommerce install.

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope this helps!

    Thread Starter vip1724

    (@vip1724)

    Yes, you are right this problem is caused by my theme but now I have build the complete website and I want to add product gallery option manually but I don’t know how to do that, can you give me code or something to add product gallery option in my theme!

    Thread Starter vip1724

    (@vip1724)

    And I have built my website through elementor

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Yes, you are right this problem is caused by my theme but now I have build the complete website and I want to add product gallery option manually but I don’t know how to do that, can you give me code or something to add product gallery option in my theme!

    And I have built my website through elementor

    This support forum is for questions around the functionality of the core WooCommerce plugin and we won’t be able to guarantee compatibility with third-party software like Elementor or your theme I’m afraid. We won’t be able to help you adjust third-party plugin and theme code so that it is compatible with WooCommerce either.

    If this doesn’t happen with a default Storefront theme and/or Elementor enabled – you may want to reach out to support teams of your theme and Elementor.

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    We haven’t heard from you in a while and this seems to be a compatibility issue between third-party software and WooCommerce, rather than an issue with the functionality of WooCommerce plugin itself, so I’ll be marking this thread as resolved.

    Feel free to open a new thread and link to this one if you have other questions.

    Have a wonderful day ahead!

    Thread Starter vip1724

    (@vip1724)

    Ultimately I switched my theme to store hello and the issue is resolved.

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi @vip1724,

    Ultimately I switched my theme to store hello and the issue is resolved.

    I’m glad to hear that you’ve found a solution that works for you!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Product Gallery option is missing in edit product’ is closed to new replies.