Title: Product gallery missing Last modified: April 18, 2019 --- # Product gallery missing * Resolved [avz](https://wordpress.org/support/users/avz/) * (@avz) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/) * Hi, * The 3.6 update broke the login and cart function. 3.6.1. fixed this. But now the product gallery is not showing up. We use 3 images per product but only the main image is shown. * Is there a fix for this? Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/product-gallery-missing/page/2/?output_format=md) [→](https://wordpress.org/support/topic/product-gallery-missing/page/2/?output_format=md) * [rassoni](https://wordpress.org/support/users/rassoni/) * (@rassoni) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11442739) * I have the same problem * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11442758) * Can you tell us which theme? Ideally we need a copy of the theme to see whats happening, and a link to the site. * Thread Starter [avz](https://wordpress.org/support/users/avz/) * (@avz) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11442824) * Hi Mike, * Thanks. We use the Astra theme (pro). Our website: [https://bit.ly/2twM34i](https://bit.ly/2twM34i) I rolled back to 3.5.8. So the gallery is working now. * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11443065) * [@avz](https://wordpress.org/support/users/avz/) I found a copy of Astra (free) and the pro plugin which worked with the gallery under 3.6.0 but the layout was quite different to your example site. * Do you have customisations in place and template overrides? * Thread Starter [avz](https://wordpress.org/support/users/avz/) * (@avz) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11443343) * No custom work. But we picked the vertical gallery layout in our themes customizer. * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11443453) * [@avz](https://wordpress.org/support/users/avz/) just found and tried that and all appears normal. Running 1.8.1. * Thread Starter [avz](https://wordpress.org/support/users/avz/) * (@avz) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11443519) * I updated again but still the error occurs. See: [https://bit.ly/2UnfDlq](https://bit.ly/2UnfDlq) * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11443617) * [@avz](https://wordpress.org/support/users/avz/) anyway we can get access to this to debug? There are a few users affected by this but I cannot replicate :/ I’d like to look into it further. You could get in touch via the WooCommerce helpdesk or mail me [https://github.com/mikejolley](https://github.com/mikejolley) and we can see what we can find. * Thread Starter [avz](https://wordpress.org/support/users/avz/) * (@avz) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11443654) * I will ask. We have some extra layers of security. But i will try. * Thanks * [HJ](https://wordpress.org/support/users/coach-henk/) * (@coach-henk) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11445487) * Same problem on my site. After update gallery is missing, tried to switch to storefront, also same problem. Another website with the same theme (Genesis Sample 2.3.0) is not affected. * [bgrgroup](https://wordpress.org/support/users/bgrgroup/) * (@bgrgroup) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11446279) * Same for me I made similar theme here: [missing-gallery](https://wordpress.org/support/topic/missing-products-additional-images-gallery/) * Still not fixed. * I have almost same functionality site [serel.bg](https://serel.bg) but not updated Wordpress 5.1.1 BeTheme 21.1.5 Woocommerce 3.5.7 * And there all products galleries works fine. * [bgrgroup](https://wordpress.org/support/users/bgrgroup/) * (@bgrgroup) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11446388) * That works for me! Thank You! * The issue is in /woocommerce-multilingual/inc/class-wcml-products.php Comment this line wp-content/plugins/woocommerce-multilingual/inc/class-wcml-products. php:689 * ``$data[‘_product_image_gallery’] = null;`` * Looking forward for Woocommerce-multilingual update with fix * [allartsoftworks](https://wordpress.org/support/users/allartsoftworks/) * (@allartsoftworks) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11446520) * [@bgrgroup](https://wordpress.org/support/users/bgrgroup/) you are my god! Thank you. * [HJ](https://wordpress.org/support/users/coach-henk/) * (@coach-henk) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11446525) * Was indeed the WPML problem. Commenting the code is the solution. * [bgrgroup](https://wordpress.org/support/users/bgrgroup/) * (@bgrgroup) * [6 years, 12 months ago](https://wordpress.org/support/topic/product-gallery-missing/#post-11446643) * I just followed this advices and share it: * [workaround](https://wpml.org/forums/topic/the-product-gallery-images-disappeared-after-wpml-update/#post-3644407) * Regards - This reply was modified 6 years, 12 months ago by [bgrgroup](https://wordpress.org/support/users/bgrgroup/). Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/product-gallery-missing/page/2/?output_format=md) [→](https://wordpress.org/support/topic/product-gallery-missing/page/2/?output_format=md) The topic ‘Product gallery missing’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [missing gallery](https://wordpress.org/support/topic-tag/missing-gallery/) * 18 replies * 8 participants * Last reply from: [Ryan Ray, a11n](https://wordpress.org/support/users/ryanr14/) * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/product-gallery-missing/page/2/#post-11655155) * Status: resolved