Product gallery disappearing

Resolved alessandroa
(@alessandroa)

1 year, 3 months ago

Hello,
when i activate the plugin the thumbnail gallery which should be under the featured image of the product just disappears. Why?

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

1 year, 3 months ago

Hello,
I’ve checked on your site you’ve using a elementor pro.
Use the shortcode that is provided on the plugin settings page if your product pages are edited with help of elementor page builders.

Thank You.`

Thread Starter alessandroa
(@alessandroa)

1 year, 3 months ago

ok i try, thank you
Thread Starter alessandroa
(@alessandroa)

1 year, 3 months ago
Question: there is no shortcode in your plugin settings page.
I use wordpress + woocommerce + elementor pro + shopengine + WooCommerce Product Video Gallery

where can i find your shortcode?

thank you
- This reply was modified 1 year, 3 months ago by alessandroa.
Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

1 year, 3 months ago

Our plugin is working if you are using the default product template.
If your product template is created with elementor pro then you need to use our plugin shortcode [product_gallery_shortcode].
Thread Starter alessandroa
(@alessandroa)

1 year, 3 months ago
I have inserted it but it’s not working.. I think the problem is shopengine, but i need it

https://beautychic.shop/product/beauty-kiss-palette-6-colori-cioccolato-caffe

Don’t know what to do 🙁

I need the vid in the gallery but i cannot find a way to add it…
- This reply was modified 1 year, 3 months ago by alessandroa.
Plugin Author NikHiL Gadhiya
(@nikhilgadhiya)

1 year, 3 months ago

I’ve checked You’ve disabled our plugin.
please enable it and check.

Thread Starter alessandroa
(@alessandroa)

1 year, 3 months ago

Ah ok now it asks me the license to use the shortcode 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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Product gallery disappearing

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