Support » Plugin: Product Filter by WooBeWoo » Product Filter Not Working With UAE Products

  • Resolved ebs9603

    (@ebs9603)


    Dear Nick,

    First of all I am incredibly sorry for opening two topics and cluttering the support section. I have a slightly different problem, and I marked the other topic as solved.

    The plugin works great, until I turn ‘force theme templates’ on. There just is not any filtering happening at all. I am using Elementor with Ultimate Elementor Addons to display my products, with the widget ‘Woo – Products’.

    I have tried the following:
    – Disabling the ‘force theme templates’ -> Solves issue;
    – Trying the native Products widget of Elementor with ‘force theme templates’ turned on-> Solves issue;
    – Looked for JS errors with F12, no problems;
    – Tried to to use ‘Product container selector’, but I either don’t understand how it works, or it does not solve my issue.

    It seems like the ‘Woo – Products’ widget of UAE is the problem. Is there anyway of using this plugin with UAE?

    Thank you in advance!

    If you need more information, just message me!

    • This topic was modified 6 months ago by ebs9603. Reason: Styling
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  • Plugin Author Nick McReynolds

    (@woobewoo)

    Hello @ebs9603,
    Thank you for contacting us regarding your question.

    Most likely, the UAE product format has significant differences from the WooCommewce and Elementor formats.

    As a result, the filter does not recognize the products.

    Please contact our internal support team – https://woobewoo.com/contact-us/

    Let’s see what we can do.

Viewing 1 replies (of 1 total)
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