product fees and coupons

  • Resolved dehangaar

    (@dehangaar)


    3 years, 9 months ago

    Hello,

    I am a regional deliverer of drinks, like coca cola and beers. When customers order online, a fee will be automatically added for the empties. This month everybody will receive a discount of 10% but I noticed the discount also applies to the fee, but that is not the intention obviously, because the price of the empties is fixed. How do I exclude the product fee from the discount coupon?

    Thank you, Cindy

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    3 years, 9 months ago

    Hi @dehangaar,

    What process/plugin are you using to add additional fees to your WooCommerce site as the free WooCommerce plugin itself does not offer additional fee functionality.

    If it’s a third-party plugin which is adding the fees you may need to reach out to the developers of that plugin to see if it would be possible to exclude those from a default WooCommerce discount coupon.

    MayKato

    (@maykato)

    3 years, 9 months ago

    Hello,

    The discount is applied to the subtotal only for me – https://snipboard.io/zCkrP6.jpg
    Is it possible to share screenshots of what you see on your end? I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

    Thread Starter dehangaar

    (@dehangaar)

    3 years, 9 months ago

    I am using “WooCommerce Product Fees”

    For example here, you can see the total + fee = around 100 and the coupon gives 10 euro instead of 5,5 on the subtotal

    https://snipboard.io/k8DPoI.jpg

    Thread Starter dehangaar

    (@dehangaar)

    3 years, 9 months ago

    I think I know why, I see that the recalculation of the order added VAT to the ‘leeggoed’ (empties), maybe that has to do with it…

    Still learning and making mistakes 🙁

    • This reply was modified 3 years, 9 months ago by dehangaar.
Viewing 4 replies - 1 through 4 (of 4 total)
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