• Resolved Alex Walker

    (@alexfwalker)


    My product feed won’t update. Also, when I set the toggle to ‘Auto-Generate Your Feed’ from ‘No Interval’ to ‘Hourly’ and then save the feed using any of the ‘update’ buttons, it simply reverts to ‘No Interval’. Whatever I do, I can’t seem to store the setting which would enable an hourly generation of the feed.

    WP Cron is enabled and I have also checked that the right hooks are present.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    Can you please tell me if you are having this issue for all of your feeds? Or only for specific feeds?

    Can you please go to your Product Feed Manager >> Settings >> System Status >> Click on the Copy Status button and send the System Status data here?

    Also, can you check if you have any WooCommerce error log? Go to WooCommerce >> Status >> Logs >> Search for the most recent WPFM error log and send this here too (if you find any).

    Let me know.

    Thank you.

    Thread Starter Alex Walker

    (@alexfwalker)

    Good morning, thanks for coming back to me.

    I only have one feed running, but I had set up a feed before this one which I have since deleted. It had the same issues, so I thought I’d first try deleting and starting again, but without success it seems.

    PF Manager Status:

    #1 Product Feed Manager for WooCommerce Version: 7.2.8 - You are using the latest version of Product Feed Manager for WooCommerce.
    
    #2 WooCommerce Version: 6.6.0 - You are using the latest version of WooCommerce.
    
    #3 Product Types: ✰ Simple Product [simple] <br/>✰ Grouped Product [grouped] <br/>✰ External/Affiliate Product [external] <br/>✰ Variable Product [variable] <br/>
    
    #4 Total Products by Types: ✰ Simple Product: 146<br/>✰ Variable Product: 91<br/>✰ Product Variations: 298<br/>
    
    #5 WP CRON: Enabled
    
    #6 Product Feed Directory: /home/746178.cloudwaysapps.com/festcarbnc/public_html/wp-content/uploads/rex-feed
    
    #7 Home Url: https://www.quietdeer.co.uk
    
    #8 Site Url: https://www.quietdeer.co.uk
    
    #9 Version: 6.6.0
    
    #10 Log Directory: /home/746178.cloudwaysapps.com/festcarbnc/public_html/wp-content/uploads/wc-logs/
    
    #11 Log Directory Writable: Yes
    
    #12 WP Version: 6.0
    
    #13 WP Multisite: No
    
    #14 WP Memory Limit: 256 MB
    
    #15 WP Debug Mode: No
    
    #16 WP Cron: Yes
    
    #17 Language: en_US
    
    #18 External Object Cache: Yes
    
    #19 Server Info: Apache/2.4.51 (Debian)
    
    #20 Php Version: 7.4.29
    
    #21 Php Post Max Size: 100 MB
    
    #22 Php Max Execution Time: 300
    
    #23 Php Max Input Vars: 9.77 KB
    
    #24 Curl Version: 7.64.0, OpenSSL/1.1.1n
    
    #25 Suhosin Installed: No
    
    #26 Max Upload Size: 100 MB
    
    #27 Mysql Version: 5.5.5
    
    #28 Mysql Version String: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
    
    #29 Default Timezone: UTC
    
    #30 Fsockopen Or Curl Enabled: Yes
    
    #31 Soapclient Enabled: Yes
    
    #32 Domdocument Enabled: Yes
    
    #33 Gzip Enabled: Yes
    
    #34 Mbstring Enabled: Yes
    
    #35 Remote Post Successful: Yes
    
    #36 Remote Post Response: 200
    
    #37 Remote Get Successful: Yes
    
    #38 Remote Get Response: 200
    
    #39 Installed Theme: Astra Child v (Latest:0)
    
    #40 Product Feed Manager for WooCommerce (RexTheme): 7.2.8
    
    #41 GDPR Cookie Consent (WebToffee): 2.1.2
    
    #42 Disable Comments (WPDeveloper): 2.3.6
    
    #43 Site Kit by Google (Google): 1.75.0
    
    #44 Hide Page And Post Title (Arjun Thakur): 1.5.6
    
    #45 Insert Headers and Footers (WPBeginner): 1.6.2
    
    #46 Mailchimp for WooCommerce (Mailchimp): 2.6.2
    
    #47 MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall (MalCare Security): 4.78
    
    #48 Open External Links in a New Window (WebFactory Ltd): 1.43
    
    #49 Pinterest for WooCommerce (WooCommerce): 1.1.0
    
    #50 Revolut Gateway for WooCommerce (Revolut): 3.2.0
    
    #51 Rank Math SEO (Rank Math): 1.0.91
    
    #52 Show Shipping Class in Product Page (Paul Plantzos): 1.2.0
    
    #53 Advanced Shipment Tracking for WooCommerce (zorem): 3.4.2
    
    #54 Advanced Order Export For WooCommerce (AlgolPlus): 3.3.1
    
    #55 WooCommerce Stripe Gateway (WooCommerce): 6.4.1
    
    #56 WooCommerce Menu Cart (WP Overnight): 2.12.0
    
    #57 PPOM for WooCommerce by N-MEDIA (Najeeb Ahmad): 24.9
    
    #58 WooCommerce Xero Integration (WooCommerce): 1.7.42
    
    #59 WooCommerce (Automattic): 6.6.0
    
    #60 Wordfence Security (Wordfence): 7.5.11
    
    #61 WP Crontrol (John Blackbourn & crontributors): 1.12.1
    
    #62 WP Mail SMTP (WPForms): 3.4.0
    
    #63 WPForms Lite (WPForms): 1.7.4.2

    Woocommerce Status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.quietdeer.co.uk
    Site address (URL): https://www.quietdeer.co.uk
    WC Version: 6.6.0
    REST API Version: ✔ 6.6.0
    WC Blocks Version: ✔ 7.6.0
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.51 (Debian)
    PHP Version: 7.4.29
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
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    ### Post Type Counts ###
    
    attachment: 692
    cookielawinfo: 16
    custom_css: 10
    customize_changeset: 50
    nav_menu_item: 29
    page: 16
    post: 2
    product: 237
    product_variation: 298
    product-feed: 3
    revision: 171
    shop_order: 5
    wp_global_styles: 2
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (24) ###
    
    Product Feed Manager for WooCommerce: by RexTheme – 7.2.8
    GDPR Cookie Consent: by WebToffee – 2.1.2
    Disable Comments: by WPDeveloper – 2.3.6
    Site Kit by Google: by Google – 1.75.0
    Hide Page And Post Title: by Arjun Thakur – 1.5.6
    Insert Headers and Footers: by WPBeginner – 1.6.2
    Mailchimp for WooCommerce: by Mailchimp – 2.6.2
    MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.78
    Open External Links in a New Window: by WebFactory Ltd – 1.43
    Pinterest for WooCommerce: by WooCommerce – 1.1.0
    Revolut Gateway for WooCommerce: by Revolut – 3.2.0
    Rank Math SEO: by Rank Math – 1.0.91
    Show Shipping Class in Product Page: by Paul Plantzos – 1.2.0
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.4.2
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.1
    WooCommerce Stripe Gateway: by WooCommerce – 6.4.1
    WooCommerce Menu Cart: by WP Overnight – 2.12.0
    PPOM for WooCommerce by N-MEDIA: by Najeeb Ahmad – 24.9
    WooCommerce Xero Integration: by WooCommerce – 1.7.42
    WooCommerce: by Automattic – 6.6.0
    Wordfence Security: by Wordfence – 7.5.11
    WP Crontrol: by John Blackbourn & crontributors – 1.12.1
    WP Mail SMTP: by WPForms – 3.4.0
    WPForms Lite: by WPForms – 1.7.4.2
    
    ### Inactive Plugins (4) ###
    
    Breeze: by Cloudways – 2.0.5
    Duplicate Menu: by Jonathan Christopher – 0.2.2
    Google Listings and Ads: by WooCommerce – 1.13.5
    WP Product Feed Manager: by Michel Jongbloed – 1.41.0
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: Object Cache Pro (Drop-in)
    
    ### Must Use Plugins (1) ###
    
    Object Cache Pro (MU): by Rhubarb Group – 1.14.5
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #8 - /shop/
    Cart: #9 - /cart/
    Checkout: #10 - /checkout/
    My account: #11 - /my-account/
    Terms and conditions: #210 - /terms-conditions/
    
    ### Theme ###
    
    Name: Astra Child
    Version: (update to version 0 is available)
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Astra
    Parent Theme Version: 3.8.1 – 3.8.2 is available
    Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    homescreen
    marketing
    mobile-app-banner
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    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-06-20 14:38:53 +00:00
    Options: ✔
    Notes: 66
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Canceled: 4
    Oldest: 2022-06-01 11:44:34 +0000
    Newest: 2022-06-16 11:00:53 +0000
    
    Complete: 5,293
    Oldest: 2022-05-21 06:48:01 +0000
    Newest: 2022-06-20 07:15:28 +0000
    
    Failed: 4
    Oldest: 2022-06-13 15:31:09 +0000
    Newest: 2022-06-13 15:31:12 +0000
    
    Pending: 14
    Oldest: 2022-06-20 07:20:00 +0000
    Newest: 2022-06-21 07:21:54 +0000
    
    ### Status report information ###
    
    Generated at: 2022-06-20 07:20:34 +00:00
    
    Thread Starter Alex Walker

    (@alexfwalker)

    Hi Rafi, have you been able to identify any issues here? Sorry to pester!

    Hi,

    I’m marking this thread as resolved here as you’ve already reached our site and we are providing support to you through our support channel.

    You are always welcome to open a new thread if you face any issues with our plugin.

    Thank you.

    Hey,

    I had the same problem. My Excel Import for Idelao is empty. Could you please post the answer, viewable for everbody in this post?

    Thanks for helping!

    I got follwing error:

    `2022-08-23T07:37:22+00:00 CRITICAL require_once(): Failed opening required ‘/home/customer/www/synca-wellness.eu/public_html/wp-content/plugins/woocommerce/includes/libraries/class-emogrifier.php’ (include_path=’.:/usr/local/php74/pear’) in /home/customer/www/synca-wellness.eu/public_html/wp-content/plugins/woocommerce_email_cuztomizer_with_drag_and_drop_builder/includes/helper-3.php in Zeile 143

    2022-08-23T07:37:23+00:00 CRITICAL require_once(): Failed opening required ‘/home/customer/www/synca-wellness.eu/public_html/wp-content/plugins/woocommerce/includes/libraries/class-emogrifier.php’ (include_path=’.:/usr/local/php74/pear’) in /home/customer/www/synca-wellness.eu/public_html/wp-content/plugins/woocommerce_email_cuztomizer_with_drag_and_drop_builder/includes/helper-3.php in Zeile 143`

    • This reply was modified 1 year, 9 months ago by flopsmeister.
Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Product Feed Won’t Update’ is closed to new replies.