• Hello,

    We have a problem with our feeds.
    Our feeds create more than 6000 products and they generate many duplacates.
    Plus in many cases, it keeps generating errors. Like right now.
    Could you please assist us?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi,

    Thanks for using our plugin and reaching out to us.

    Usually duplicates are caused by two main reasons:

    • The feed is running into server configuration limitations during the updating of feeds (memory, cpu or execution time). You should be able to find proof of this in your WooCommerce fatal error logs. You could try solving that by lowering the default batch size of our plugin from the default 750 products per batch to a lower number, such as 250
    • We have also seen users experiencing the same issue when they disabled the WP-cron and used an external unix cron. Are you doing that?
    Thread Starter Dionisis Bolanis

    (@icon32)

    Unfortunately, i got the batch down to 300 and even tho it does not give me errors it still gets a lot of duplicates. Any ideas? No we are not using any external cron. Plus i dont see any fatal errors regarding Product feed ellite

    Try lowering the batch size to 50 to see if it makes any difference

    Thread Starter Dionisis Bolanis

    (@icon32)

    I did that and while it fixes the problem with the duplicates it gives me quite a lot:

    This page contains the following errors:
    error on line 2 at column 2365315: Namespace prefix g on the link is not defined
    Below is a rendering of the page up to the first error.

    I have to regenerate the feed to fix it, BUT i wish this feed to generate hourly and me going to regenerate it kinda defeats the meaning of having automatic works.

    Do you know why the problem above appears?

    Thread Starter Dionisis Bolanis

    (@icon32)

    Also while checking the debug log i found a lot of problems,

    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): price_with_vat><manufacturer>Korres</manufacturer><availability/><g:availability in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file():                                                                                ^ in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): /home/fotoefi/public_html/wp-content/uploads/woo-product-feed-pro/xml/F10XgPPBNxPZbK9L5UMdvUfuWqPdVt7m_tmp.xml:2: namespace error : Namespace prefix g on link is not defined in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): t><product><name>Korres Wild Rose Illuminating Powder 4.5gr</name><link/><g:link in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file():                                                                                ^ in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): /home/fotoefi/public_html/wp-content/uploads/woo-product-feed-pro/xml/F10XgPPBNxPZbK9L5UMdvUfuWqPdVt7m_tmp.xml:2: namespace error : Namespace prefix g on image_link is not defined in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): t/korres-wild-rose-illuminating-powder-4-5gr/</g:link><image_link/><g:image_link in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file():                                                                                ^ in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): /home/fotoefi/public_html/wp-content/uploads/woo-product-feed-pro/xml/F10XgPPBNxPZbK9L5UMdvUfuWqPdVt7m_tmp.xml:2: namespace error : Namespace prefix g on availability is not defined in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): price_with_vat><manufacturer>Korres</manufacturer><availability/><g:availability in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file():                                                                                ^ in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): /home/fotoefi/public_html/wp-content/uploads/woo-product-feed-pro/xml/F10XgPPBNxPZbK9L5UMdvUfuWqPdVt7m_tmp.xml:2: namespace error : Namespace prefix g on link is not defined in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): uct><product><name>Korres Wild Rose Brightening Powder 10gr</name><link/><g:link in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file():                                                                                ^ in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): /home/fotoefi/public_html/wp-content/uploads/woo-product-feed-pro/xml/F10XgPPBNxPZbK9L5UMdvUfuWqPdVt7m_tmp.xml:2: namespace error : Namespace prefix g on image_link is not defined in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file(): uct/korres-wild-rose-brightening-powder-wrp2/</g:link><image_link/><g:image_link in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    [13-Oct-2022 08:54:23 UTC] PHP Warning:  simplexml_load_file():                                                                                ^ in /home/fotoefi/public_html/wp-content/plugins/woo-product-feed-elite/classes/class-get-products.php on line 1526
    

    But a lot of those

    Judging from the errors you shared you are using the paid Elite version of our plugin?

    Unfortunately, per the WordPress forum guidelines, we’re not allowed to discuss our paid Elite plugin here so for any questions about our paid plugins, please contact our support team directly.

Viewing 6 replies - 1 through 6 (of 6 total)
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