Support » Plugin: WooCommerce » product falsely marked as “out of stock”

  • Hello,

    after the last update, one of my product shows a bug. It is a digital product with 10 variations. All variations are in stock, available and you could buy them, but the “parent”-product is marked as “out of stock” at the shop page.

    Thank you in advanced for your support.

    here the page: https://skydive-leipzig.de/gutschein/

    system status:

    
    ### WordPress Environment ###
    
    Home URL: https://skydive-leipzig.de
    Site URL: https://skydive-leipzig.de
    WC Version: 3.0.0
    Log Directory Writable: ✔
    WP Version: 4.7.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: de_DE
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.7 (Ubuntu)
    PHP Version: ❌ 5.5.9-1ubuntu4.9 - We recommend a minimum PHP version of 5.6. See: So aktualisierst Du Deine PHP-Version
    PHP Post Max Size: 10 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.35.0
    OpenSSL/1.0.1f
    
    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.43 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max Upload Size: 10 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.0.0
    WC Database Prefix: wp_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ❌Error messages should not be shown to visitors.
    
    ### Active Plugins (32) ###
    
    ABASE for Accessing MySQL Databases: von Richard Halverson – 2.6
    Akismet Anti-Spam: von Automattic – 3.3
    Appointment Booking Calendar: von CodePeople.net – 9.0.21
    Contact Form 7: von Takayuki Miyoshi – 4.7
    Cookie Notice: von dFactory – 1.2.38
    Enhanced Media Library: von wpUXsolutions – 2.4.4
    Fusion Builder: von ThemeFusion – 1.1.5
    Fusion Core: von ThemeFusion – 3.1.5
    Google Analytics Dashboard für WP: von Alin Marcu – 4.9.6.2
    Loco Translate: von Tim Whitlock – 2.0.12
    Post Types Order: von Nsp Code – 1.9.3
    WooCommerce Pay Your Price: von Fantastic Plugins – 6.7 - Beta
    Redirector: von Ralf Hortt – 3.0.1
    Regenerate Thumbnails: von Alex Mills (Viper007Bond) – 2.2.6
    Reviewer: von Michele Ivani – 3.14.1
    TablePress: von Tobias Bäthge – 1.8
    The Events Calendar: von Modern Tribe
    Inc. – 4.4.5
    
    Traffic Lights: von wp-plugin-dev.com – 1.0
    User Role Editor: von Vladimir Garagulya – 4.32.3
    Vendidero Helper: von Vendidero – 1.1.3
    Vimeography: von Dave Kiss – 1.5
    W3 Total Cache: von Frederick Townes – 0.9.5.2
    WooCommerce Direct Variation Link: von WP BackOffice – 1.0.3
    WooCommerce Germanized Pro: von Vendidero – 1.7.5
    WooCommerce Germanized: von Vendidero – 1.8.8
    WooCommerce - PDF Vouchers: von WPWeb – 3.0.1
    WooCommerce Order Status & Actions Manager: von Actuality Extensions – 2.1.4
    WooCommerce: von Automattic – 3.0.0
    Yoast SEO: von Team Yoast – 4.5
    WP Clean Up: von BoLiQuan – 1.2.3
    WP Google Maps - Pro Add-on: von WP Google Maps – 6.13
    WP Google Maps: von WP Google Maps – 6.4.03
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: ✔
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### WC Pages ###
    
    Shop base: #13751 - /shop/
    Warenkorb: #443 - /gutschein/warenkorb/
    Kasse: #444 - /gutschein/kasse/
    My account: ❌ Seiten-ID ist gesetzt
    aber die Seite existiert nicht
    
    ### Theme ###
    
    Name: Avada Child
    Version: 1.0.0
    Author URL: https://theme-fusion.com
    Child Theme: ✔
    Parent Theme Name: Avada
    Parent Theme Version: 5.1.5
    Parent Theme Author URL: http://themeforest.net/user/ThemeFusion
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    
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