Title: Product Error
Last modified: May 30, 2020

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# Product Error

 *  Resolved [vegroland](https://wordpress.org/support/users/vegroland/)
 * (@vegroland)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/product-error-3/)
 * Hello,
 * we are using a car booking plugin. ([https://codecanyon.net/item/chauffeur-booking-system-for-wordpress/21072773](https://codecanyon.net/item/chauffeur-booking-system-for-wordpress/21072773))
   
   This plugin’s order is handled in WooCommerce. Every booked order appear as a
   WC-order. We would like to use your plugin to give review to these rides (orders),
   but we get an error: “Error: the order does not contain any products for which
   review reminders are enabled in the settings.” Of course, originally these orders
   don’t contain real products added earlier in the shop, as it works in a basic
   shop page.
 * Is there any way to let this work?
 * Thank you in advance!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/product-error-3/#post-12919067)
 * Thanks for the interest in our plugin!
 * Can you please clarify if this car booking plugin creates any WooCommerce products?
   It will be helpful, if you could provide a screenshot showing a WooCommerce order
   created by this plugin.
 *  Thread Starter [vegroland](https://wordpress.org/support/users/vegroland/)
 * (@vegroland)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/product-error-3/#post-12920301)
 * Hello,
 * if I know it good, no. After an order doesn’t appear it in products.
    But every
   ride is showed as an order and inside this order the “product” is called: “Chauffeur
   service (duration)” (the page is in hungarian so you see the translated text:“
   Transzfer szolgáltatás (időtartam)” )
 * Orders page: [https://ibb.co/ZmWFHg1](https://ibb.co/ZmWFHg1)
    An order: [https://ibb.co/q9KFkJd](https://ibb.co/q9KFkJd)
 * User can view everything in the My account page as a normal order:
    [https://ibb.co/2NvfxgY](https://ibb.co/2NvfxgY)
   [https://ibb.co/ZdNPGpC](https://ibb.co/ZdNPGpC)
 * Thank you!
 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/product-error-3/#post-12923018)
 * Thanks for sharing screenshots.
 * Can you please also provide a full screenshot of “Review Reminder” tab in the
   plugin’s settings?
 *  Thread Starter [vegroland](https://wordpress.org/support/users/vegroland/)
 * (@vegroland)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/product-error-3/#post-12923740)
 * Hello,
 * of course.
    “Review Reminder” tab: [https://ibb.co/kKYDLmj](https://ibb.co/kKYDLmj)
 * And if manual reminder is enabled and I wanted to send it manually, I get this
   err message: [https://ibb.co/DLpdVz4](https://ibb.co/DLpdVz4)
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/product-error-3/#post-12951192)
 * Thanks for providing screenshots.
 * Our plugin checks that products/services should have some ID. If this booking
   plugin does not create products with IDs, then you will receive an error message
   as shown on one of your screenshots.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Product Error’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/)
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 * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [CusRev](https://wordpress.org/support/users/ivole/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/product-error-3/#post-12951192)
 * Status: resolved