Support » Plugin: Woocommerce CSV importer » Product Descriptions Cut Off

  • Resolved lutang


    I am having an issue with the Product Description importing. Everything else appears to be fine, but the Product Descriptions are getting truncated. I checked the message boards, and do not see anywhere where this is mentioned. In one post, someone mentioned is was because of their program settings. I am using Microsoft Excel, and there are no special CSV export settings, so there’s nothing I’m doing incorrectly.

    Any clues?

    thanks in advance! 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
  • I’m having the same problem, I thought it was because my product descriptions contained the separator character but after a few tests with a very unique character and exporting from open office i’m still having trouble importing. The descriptions are still getting cut off

    Hi Pete!

    Thanks for the response! My default separator is the “pipe” character: |

    That character is not contained in the description of the products.

    Thanks again for your response! 🙂

    Try Openoffice instead of Microsoft excel!
    Avoid Excel which has UTF-8 encoding issues.

    Did anyone have any luck with this?

    Plugin Author allaerd


    this only happens if it is not in UTF8

    Not sure if this will help anyone else, but my issue ended up being with a special character (the degree symbol). I converted it to the html code for the symbol and it worked fine.

Viewing 6 replies - 1 through 6 (of 6 total)
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