Woocommerce CSV importer
[resolved] Product Descriptions Cut Off (7 posts)

  1. lutang
    Posted 1 year ago #

    I am having an issue with the Product Description importing. Everything else appears to be fine, but the Product Descriptions are getting truncated. I checked the message boards, and do not see anywhere where this is mentioned. In one post, someone mentioned is was because of their program settings. I am using Microsoft Excel, and there are no special CSV export settings, so there's nothing I'm doing incorrectly.

    Any clues?

    thanks in advance! :)


  2. Pete
    Posted 1 year ago #

    I'm having the same problem, I thought it was because my product descriptions contained the separator character but after a few tests with a very unique character and exporting from open office i'm still having trouble importing. The descriptions are still getting cut off

  3. lutang
    Posted 1 year ago #

    Hi Pete!

    Thanks for the response! My default separator is the "pipe" character: |

    That character is not contained in the description of the products.

    Thanks again for your response! :)

  4. whoaloic
    Posted 1 year ago #

    Try Openoffice instead of Microsoft excel!
    Avoid Excel which has UTF-8 encoding issues.

  5. shainanz
    Posted 1 year ago #

    Did anyone have any luck with this?

  6. allaerd
    Plugin Author

    Posted 1 year ago #

    this only happens if it is not in UTF8

  7. shainanz
    Posted 1 year ago #

    Not sure if this will help anyone else, but my issue ended up being with a special character (the degree symbol). I converted it to the html code for the symbol and it worked fine.

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