• Resolved beamkiller

    (@beamkiller)


    Hi,

    I have product category with simple and variable products and sorting is not behaving how it should.

    The sorting is low to high buy default but the products are sorted based on the variaton max price not the min. So the order is not correct.

    Thanks for the help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor James Koster

    (@jameskoster)

    Hey,

    I wasn’t able to access your site to check this. I tested the scenario locally and the ordering worked as expected for me.

    Do you have any plugins active which might affect this feature? Anything that alters the default ordering feature might be to blame.

    It’s hard to advise further without at least seeing a url I’m afraid.

    James
    Designer @ Automattic

    Thread Starter beamkiller

    (@beamkiller)

    Hi,

    From which country are you trying to access the website? Maybe there is a country blocking at my service provider.

    Thx.

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi @beamkiller,

    All of us helping out here in the forums will be from all around the world, so it’ll be hard to let Jay through and then let me through and then maybe the next person. 🙂

    Nonetheless, could you post your system status here? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in the chat.

    I also set this up on a bare bones site using Storefront and didn’t see the same issue, as far as I understand. It’s likely a theme conflict, but could also be a plugin or something else on the server.

    If you wanted to go ahead and try, install a theme like Storefront or TwentySeventeen and use the live preview feature under Appearances to see if another theme has the same issue.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter beamkiller

    (@beamkiller)

    Hi, I have solved the issue with adding custom field with min for simple and variable product then adding custom sorting to the archive by meta_value_num

Viewing 5 replies - 1 through 5 (of 5 total)
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