• Resolved feeddev

    (@feeddev)


    Hi All,

    I have an issue with my product category page. In fact, I cannot see the product details like price, title, and add to wishlist below the product image whereas I can see those details when I use [qodef_product_list

    with product details : /jewellery-shop/
    without product details: /product-category/jewellery

    How can I make the category page (/product-category/jewellery) looks like the other page (/jewellery-shop)?

    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Jesse Pearson (a11n)

    (@jessepearson)

    Automattic Happiness Engineer

    @feeddev The layout you are seeing is dependent upon your theme and the plugins being used. It appears you are using a quick view plugin, if you deactivate it, does it change the layout to fit your needs more? If not, it may be the theme you are using that is hiding these items.

    Thread Starter feeddev

    (@feeddev)

    Thanks Jesse.

    Even after deactivating I can still see the same behavior.

    Can I share with the 2 pages codes?

    Thanks in advance

    @feeddev, you may override archive-product.php file in your theme by referring to this:

    https://docs.woocommerce.com/document/template-structure/

    You may need some php programming knowledge to style your page by category and main shop page.

    Jesse Pearson (a11n)

    (@jessepearson)

    Automattic Happiness Engineer

    @feeddev Your theme may have overrides, go to WooCommerce > Status and copy/paste the System Status Report here for us to review.

    Thread Starter feeddev

    (@feeddev)

    @terrytsang : I did this update but no change.

    @jesse : here you go :

    ### WordPress Environment ###

    [Moderated: Giant paste removed. Please use Pastebin and Gist and copy your code there. Then return here and paste the link to that here. See https://make.wordpress.org/support/handbook/forum-welcome/#posting-large-excerpt-of-code%5D

    • This reply was modified 5 years, 10 months ago by t-p.
    • This reply was modified 5 years, 10 months ago by t-p.
    Jesse Pearson (a11n)

    (@jessepearson)

    Automattic Happiness Engineer

    @feeddev As you can see above, your System Status Report was removed by an admin. Would you be able to do as they advised and send us the link?

    Thread Starter feeddev

    (@feeddev)

    Thanks @t-p and @jesse.

    Please find hereafter the link to my log file on Gist :
    https://gist.github.com/ilassaad/02031dc6fb7882e99ace49ffe415e920

    Thanks for your help guys.

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    It looks like your theme already has some overrides in place based on this information from the System Status Report:

    Name: Bazaar
    Version: 1.2
    Author URL: http://themeforest.net/user/select-themes
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

    Overrides: bazaar/woocommerce/archive-product.php
    bazaar/woocommerce/content-product.php
    bazaar/woocommerce/global/quantity-input.php
    bazaar/woocommerce/product-searchform.php

    You can test this to confirm that the theme is the issue by switching to the Storefront theme or a default theme like Twenty Seventeen and then checking to see if the information shows.

    Thread Starter feeddev

    (@feeddev)

    Hi Kenin

    When I try with a different theme, I can see the product info.
    Does it mean I need to modify the archive-product to show those info?

    Thanks

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there

    Yes, you can contact the theme developer for assistance with adding this in.

    You can also manually update your templates as outlined here: https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/

    Thread Starter feeddev

    (@feeddev)

    Hi All,

    the theme support provided me an updated version and it works now.

    Thanks for your assistance.

    Cheers

Viewing 11 replies - 1 through 11 (of 11 total)
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