[resolved] Product Categories Menu Glitch (8 posts)

  1. davidfhannes
    Posted 1 year ago #

    Site being developed at:

    Please refer to this screen shot attached.

    What is attached is a screen shot of my Toggle Menu, applied via a widget to the sidebar on the site. The Toggle Menu is built under Appearances...Menus.

    Note: I still need to build up the bulk of this menu.

    Notice that the first group in my toggle menu is Filter by Category. The menu options on here were selected by me from the Product Categories menu under Appearances...Menus.

    Unfortunately, now that I have added almost 200 categories, the Product Categories menu is incurring a root level glitch, it is near impossible to select the correct child menu categories and to place them under the parent categories which I have selected prior when building Filter by Categories under for the Toggle Menu.

    Example: notice the Category ‘Alvin’ exists FOUR TIMES in the example screen shot under View All. This is not a typo. Alvin is a brand for multiple sub-sub categories. It is a brand that should exist as a product category under the child category of a parent category three levels down the tree. I should be able to clearly identify this child’s parent and grandparent category…I can’t! This is because all four grandchild product categories for Alvin exist under the Root, A-Z, in the Product Categories selection menu. It is a mess.

    This isthe problem at hand. Product Categories selection menu is not working as it should and is not showcasing a tiered menu of parent and child categories and it should. There is something amiss.

    NOTE: my Category structure tree is just fine if I go to Products...Categories in the dashboard where my parent and child categories were created, the structure is sound.

    Please refer to the following screenshot of the dashboard on this page:

    It's an accurate depiction of a tree menu.

    Note: the theme developer indicates this is a problem with the WordPress software as does WOO theme support.

    Please advise.

  2. davidfhannes
    Posted 1 year ago #

  3. webbrewers
    Posted 1 year ago #

    What happens when you switch to a default theme like 2014? And when you deactivate all plug ins except woo?

  4. davidfhannes
    Posted 1 year ago #

    I tried doing this, I deactivated everything save for Woo Commerce and activated Default Theme 2012.

    It did not resolve the issue at hand.

  5. davidfhannes
    Posted 1 year ago #

    I was directed to a ticket that contains a bunch of people with the same problem I have. There was a suggestion for a patch to fix this. I tired it to no avail.


  6. Alexandre Simard
    Posted 1 year ago #

    The patch you linked to is for the Pages box. What you need to change is line 872 of wp-admin/includes/nav-menu.php, from:

    $per_page = 50;


    $per_page = 500;

    Then you'll have all your product categories in the same list (hello scrolling!) and the hierarchy should show correctly, if the ticket you linked to is correct.

  7. davidfhannes
    Posted 1 year ago #


    brocheafoin YOU are AWESOME!

    Needless to say that worked ;)


  8. Alexandre Simard
    Posted 1 year ago #

    My pleasure, David. Obviously, when you'll update WordPress, things will go back to what they were before. If you need to rework your menus, you can just reapply the fix I provided. Meanwhile, I'll try to tackle the ticket.

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