• Hello

    suddenly my product attributes (size) are not any longer in the custom order i set them too.
    Disabled all Plugins and Used the 2017 WP Theme and still the same bug.

    I have recorded a screencast for you to demonstrate the bug:

    http://recordit.co/JxK7qlRfIl

    My System Log:

    
    ### WordPress Environment ###
    
    Home URL: https://www.gtoclothing.com
    Site URL: https://www.gtoclothing.com
    WC Version: 3.1.2
    Log Directory Writable: ✔
    WP Version: 4.8.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.2
    PHP Post Max Size: 100 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 10000
    cURL Version: 7.48.0
    OpenSSL/1.0.1u
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.33
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.1.1
    WC Database Prefix: wp_
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (37) ###
    
    Elite Video Player: by _CreativeMedia_ – 2.3.0
    WooCommerce Order Status & Actions Manager: by Actuality Extensions – 1.7.4
    Contact Form 7: by Takayuki Miyoshi – 4.8.1
    Enable Media Replace: by Måns Jonasson – 3.1.1
    Envato Market: by Derek Herman – 1.0.0-RC2
    Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.17.29
    Improved Variable Product Attributes for WooCommerce: by Mihajlovic Nenad – 3.3.0
    My WordPress Health Check: by Frank Corso – 1.4.2
    Nextend Facebook Connect: by Nextendweb – 2.0.2
    Nextend Google Connect: by Roland Soos
    Jamie Bainbridge – 1.6.1
    
    WooCommerce Product Filter: by Mihajlovic Nenad – 6.3.0
    Product Sizing Guide: by Daniel Mueller – 1.0.1
    WP Real Media Library: by Matthias Günter – 3.0.1
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
    Compress JPEG & PNG images: by TinyPNG – 2.2.4
    UberMenu 3 - The Ultimate WordPress Mega Menu: by Chris Mavricos
    SevenSpark – 3.2.7
    
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.13.5
    
    Woocommerce Advanced Bulk Edit: by George Iron – 4.2.2
    WooCommerce Email Customizer: by cxThemes – 3.13
    WooCommerce Stripe Gateway: by WooCommerce – 3.2.2
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.3
    WooCommerce PDF Invoice: by RightPress – 3.1.6
    WooCommerce Shipping Tracking: by Lagudi Domenico – 12.3
    WooCommerce Shop as Customer: by cxThemes – 2.10
    SOFORT Banking for WooCommerce: by Awesome UG & MarketPress – 1.1.17
    WooCommerce Table Rate Shipping: by Bolder Elements – 4.0.3
    WooCommerce: by Automattic – 3.1.2
    WooSidebars: by WooThemes – 1.4.3
    Wordfence Security: by Wordfence – 6.3.16
    Yoast SEO Premium: by Team Yoast – 5.2
    WP First Letter Avatar: by Dev49.net – 2.2.8
    WP-Lister Pro for eBay: by Matthias Krok – 2.0.24
    WP-Memory-Usage: by Alex Rabe – 1.2.2
    WP-Optimize: by David Anderson
    Ruhani Rabin
    Team Updraft – 2.1.1
    
    WP Rocket: by WP Media – 2.10.7
    Yoast SEO: WooCommerce: by Team Yoast – 5.2
    YITH WooCommerce Wishlist: by YITHEMES – 2.1.2
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left_space
    Thousand Separator: '
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: downloadable (downloadable)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    virtual (virtual)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #11425 - /
    Cart: #10263 - /cart/
    Checkout: #3260 - /checkout/
    My account: #3261 - /my-account/
    
    ### Theme ###
    
    Name: Flatsome Child Theme
    Version: 2.5
    Author URL: http:%20//www.uxthemes.com/
    Child Theme: ✔
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.3.7
    Parent Theme Author URL: http://www.uxthemes.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-product_cat.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/orderby.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    
    

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter soniccube

    (@soniccube)

    Hurray!

    Found the issue and it should be documented as others will/could come across the same bug!

    1. Had a hierarchy for sizes set up in WC 2.X
    2. WC 3.x removed this hierarchy ability for terms and i could not see the hierarchy anyomore.
    3. Custom ordering did not work as there where terms with hierarchy and messed it completely up.
    4. Used the snippet from here: #14417 to bring back the “parent term” option and released all child terms from it’s parents.
    5. voilà – everything works fine again!

    You should definitely look into this or document it anywhere as i spent half a day to find the issue.

    Plugin Support RK a11n

    (@riaanknoetze)

    Any chance you can open a Github issue about that at http://github.com/woocommerce/woocommerce/issues ?

Viewing 2 replies - 1 through 2 (of 2 total)
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