Product Attribite dont show

  • Resolved rz1990

    (@rz1990)


    5 months, 3 weeks ago

    I dont know why my product attribute dont showing . it was worked good but suddenly dont show.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    5 months, 3 weeks ago

    Hi there @rz1990,

    Thanks for reaching out.

    I understand you’re facing an issue with your attributes not displaying.

    Do you remember making any changes to your site before the issue started, such as updating or installing new plugins?

    In the meantime, I recommend the following:

    1. Clear your website and browser cache.
    2. Deactivate all plugins apart from WooCommerce to see if the issue persists.
    3. Switch to a default WordPress theme like Twenty Twenty-Four or Storefront to see if the issue is theme-related.

    You can find a detailed guide on how to run a conflict test from this link. Please be sure to have a full site backup before proceeding with the mentioned steps.

    Let us know how it goes.

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    5 months, 3 weeks ago

    Hi there @rz1990,

    Please note that this is a public forum and all internet users have access to this forum, therefore, sharing of site credentials is prohibited.

    To try and troubleshoot the issue even further, can you please go to WooCommerce > Status > Tools, and regenerate the product attributes lookup table? Once that’s done, clear transients.

    Let us know if this helps.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    5 months, 3 weeks ago

    @rz1990 Please change those id/passwords at once. You published them in a public forum and the results have likely been indexed by Google.

     Please don’t offer to send or post logon credentials on these forums: https://wordpress.org/support/guidelines#the-bad-stuff

    It is not OK to offer, enter, or send site credentials on these forums. Thanks for your cooperation.

    Thread Starter rz1990

    (@rz1990)

    5 months, 3 weeks ago

    I regenerate the product attributes lookup table and  clear transients. but result is same . attribute dont show. also i found a fetal error in woocommerce log <<

    2024-06-17T14:44:25+00:00 Critical Uncaught Error: Call to a member function get_type() on string in /home/salamin1/regulus-star.gr/wp-content/plugins/woocommerce/includes/wc-template-functions.php:1719 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/salamin1\/regulus-star.gr\/wp-content\/plugins\/woocommerce\/includes\/wc-template-functions.php”,”line”:1719},”backtrace”:[“”,”#0 \/home\/salamin1\/regulus-star.gr\/wp-content\/plugins\/royal-elementor-addons\/modules\/theme-builder\/woocommerce\/product-add-to-cart\/widgets\/wpr-product-add-to-cart.php(2113): woocommerce_template_single_add_to_cart()”,”#1 \/home\/salamin1\/regulus-star.gr\/wp-content\/plugins\/elementor\/includes\/base\/controls-stack.php(2325): WprAddons\\Modules\\ThemeBuilder\\Woocommerce\\ProductAddToCart\\Widgets\\Wpr_Product_AddToCart->render()”,”#2 \/home\/salamin1\/regulus-star.gr\/wp-content\/plugins\/elementor\/includes\/base\/widget-base.php(635): Elementor\\Controls_Stack->render_by_mode()”,”#3 \/home\/salamin1\/regulus-star.gr\/wp-content\/plugins\/elementor\/includes\/base\/widget-base.php(776): Elementor\\Widget_Base->render_content()”,”#4 \/home\/salamin1\/regulus-star.gr\/wp-content\/plugins\/elementor\/includes\/base\/element-base.php(483): Elementor\\Widget_Base->print_content()”,”#5 \/h”]}

    Plugin Support omarfpg a11n

    (@omarfpg)

    5 months, 3 weeks ago

    Hi @rz1990,

    From the error logs, it seems there’s a conflict with Elementor / Royal Elementor Addons. However, those seem related to the add-to-cart feature, so maybe they’re a separate issue. Just to be sure, though, can you try temporarily deactivating those and see if the issue persists?

    Furthermore, I’d love to understand the issue better. How do you mean exactly when you say the product attributes are not showing? Is it on the front end, back end, or both?

    Could you please provide us with a screenshot so we can see what you are describing?

    If you don’t already have a screenshot service installed, here are a few free options:
    https://snipboard.io
    https://prnt.sc/
    There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

    Thanks!
    -OP

    Thread Starter rz1990

    (@rz1990)

    5 months, 3 weeks ago

    I deactiveted the elementor , royal elementor plugin also add to cart plugin but result is same . dont show my attribute in single product page. the backend is ok. but i have two attribute.

    Thread Starter rz1990

    (@rz1990)

    5 months, 3 weeks ago

    I deactiveted the elementor , royal elementor plugin also add to cart plugin but result is same . dont show my attribute in single product page. the backend is ok. but i have two attribute. backend is ok .

    image link below

    https://prnt.sc/GW9452lN3599

    carolm29 (woo-hc)

    (@carolm29)

    5 months, 3 weeks ago

    Hey, @rz1990!

    Thanks for trying and for sharing the screenshot.

    I checked the product on the screenshot and I’m able to see the variations.

    Was the issue solved or are you still not able to see the variations?

    Looking forward to your reply.

    Have a wonderful day!

    Plugin Support omarfpg a11n

    (@omarfpg)

    5 months, 1 week ago

    Hi there 👋 ,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    All the best,
    Omar

Viewing 9 replies - 1 through 9 (of 9 total)
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