Title: Processing Please Waiting Issue
Last modified: April 14, 2026

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# Processing Please Waiting Issue

 *  Resolved [crownmarketers](https://wordpress.org/support/users/crownmarketers/)
 * (@crownmarketers)
 * [1 month ago](https://wordpress.org/support/topic/processing-please-waiting-issue/)
 * Hi sometime when people try and signup (we have connected to stripe) and they
   enter all their info and payment, and once they click register it just hangs/
   gets stuck and says processing please wait.
 * Some payments go through but some don’t.
 * We have version 3.0.2 installed which is the latest one.
 * Also it seem that it still make the user in the wordpress backend, but just as
   a Subscriber role…not linked to an active membership plan
    -  This topic was modified 1 month ago by [crownmarketers](https://wordpress.org/support/users/crownmarketers/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprocessing-please-waiting-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [thomaswild](https://wordpress.org/support/users/thomaswild/)
 * (@thomaswild)
 * [1 month ago](https://wordpress.org/support/topic/processing-please-waiting-issue/#post-18881912)
 * Hello [@crownmarketers](https://wordpress.org/support/users/crownmarketers/),
 * This issue sometimes occurs because of caching. For this:
 * 1. Please exclude our pages, the pages created with our shortcodes, especially
   the page where you have the PMS Register form ( [pms-register] ) from any caching
   plugin you have active.
 * 2. If you have any caching enabled via a plugin or from your **hosting**, please
   disable them temporarily and check if the issue still persists (you can check
   with the hosting about this).
 * 3. Please create a new page on your site, and on this new page, add only the 
   PMS Register form ( [pms-register] ) and check if the issue still persists.
 * **Note**: After every modifications make sure to hard refresh the browser from
   where you’re testing the form. (Usually **CTRL + F5**)

Viewing 1 replies (of 1 total)

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to reply to this topic.

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 * 1 reply
 * 2 participants
 * Last reply from: [thomaswild](https://wordpress.org/support/users/thomaswild/)
 * Last activity: [1 month ago](https://wordpress.org/support/topic/processing-please-waiting-issue/#post-18881912)
 * Status: resolved