Support » Plugin: WooCommerce Payments » Processes well, but nearly 0 reporting capabilities

  • As of October 21, this payment option seems really early to release this product.

    I can’t get a monthly statement using Woocommerce Payments. In order to see last month’s total transactions, returns, and deposits, I would have to download download 100 transactions at a time to excel (because this is the limit to download), then combine them in a spreadsheet, then sum the totals.

    Not ready for primetime yet.

    The strange part is, this platform is based on Stripe which has all the information already – but there is no way to login to the Stripe dashboard to retrieve it.

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  • Plugin Support Gabriel B. a11n

    (@gabrielgsantana)

    Hi,

    Thank you for your feedback! There is an ongoing discussion for enhancing our export feature. You can check it at the WooCommerce Payments’ GitHub repository. I added a comment mentioning your request here at the WordPress.org forum.

    Regarding logging into Stripe directly, this isn’t possible since WooCommerce Payments doesn’t work with regular Stripe accounts. While Stripe is our partner in charge of processing the transactions, WooCommerce Payments aims to bring a more integrated experience right into WooCommerce’s dashboard – this is why things work different compared to having only a regular account.

    You read more about that on our support page.

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