Support » Plugin: WooCommerce » Proceed to checkout problem

  • Resolved anooby


    Hello, I have a problem with the Proceed to checkout button. It only refreshes the cart page instead going to the ccheckout page, how can I solve that?

    The page I need help with: [log in to see the link]

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  • Plugin Support Joey – a11n


    @anooby – Can you ensure you have a checkout page set with the [woocommerce_checkout] shortcode used?

    If you’ve already checked that, the issue is likely due to a plugin conflict.
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    – Joey

    Plugin Support Ena P (a11n)


    Hi @anooby. We haven’t heard back from you in a while, so I’m going to mark this as resolved. Please start a new thread if you have further questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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