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[resolved] Proceed to Checkout (12 posts)

  1. joshmac
    Member
    Posted 3 years ago #

    When trying to make a purchase, after the "Please Confirm Your Details" page, there is not proceed to checkout button at the bottom of the page, so that the user can proceed to paypal for payment. An example page is located here: http://hedir.org/publishing/vital/

    Any help with this is greatly appreciated.

  2. yongsak
    Member
    Posted 3 years ago #

    I am also having this problem.....maybe its a bug??? =(

    Hopefully someone can help.

  3. elfin
    Moderator
    Plugin Author

    Posted 3 years ago #

    not a bug.

    are you in test mode? and are you logged into WordPress?

  4. joshmac
    Member
    Posted 3 years ago #

    No, it is not in test mode and I am not logged in.

  5. esmi
    Forum Moderator
    Posted 3 years ago #

    there is not proceed to checkout button at the bottom of the page, so that the user can proceed to paypal for payment.

    That example page works fine for me. The Proceed to Checkut link appears as soon as you add something to the cart.

  6. joshmac
    Member
    Posted 3 years ago #

    @esmi, sorry I wasn't clear. There is no proceed to paypay button or link after the proceed to confirmation page.

  7. esmi
    Forum Moderator
    Posted 3 years ago #

    That's because the redirection to PayPal is automatic, so you should never see any "Proceed to PayPal" page. It sounds like you have an issue with your PayPal account or your PayPal account settings in eShop. Try reviewing http://quirm.net/wiki/eshop/setting-up-merchant-gateways/paypal/

  8. joshmac
    Member
    Posted 3 years ago #

    @esmi, ok, so what should happen when I click on proceed to confirmation? It should take me to the confirmation page, and then proceed to paypal, or should it bypass the confirmation page and proceed to paypal?

  9. esmi
    Forum Moderator
    Posted 3 years ago #

    You should get a brief page that says "You should now be redirected to PayPal" but that should only be visible for a few seconds at most (unless you're still in test mode - in which case the process stops dead). Factors that can affect this auto-redirection are:

    - badly configured server
    - badly configured .htaccess file
    - other plugins
    - possibly a poorly coded theme

  10. joshmac
    Member
    Posted 3 years ago #

    @esmi, thank you very much for the info.

  11. esmi
    Forum Moderator
    Posted 3 years ago #

    If you continue to have problems, post a ticket in the eShop Support forum and we'll have another look at it.

  12. joshmac
    Member
    Posted 3 years ago #

    Ok, thanks.

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