Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Jetpack, like other contact form plugins, uses a function named wp_mail to send out emails. It’s the same function that is used by WordPress to send you comment notifications, or notifications about new users registering on your site.

    You can check if that function works properly by leaving a comment on your site and checking if you receive an email. Another alternative would be to use this plugin:
    http://wordpress.org/plugins/check-email/

    If you find issues with that function, you could use a plugin like this one to configure your WordPress installation to use a specific email service:
    http://wordpress.org/plugins/wp-mail-smtp/

    If the function appears to be work properly, it means that Jetpack’s emails are filtered out before they can reach your inbox:

    • They can be filtered out by your server before they even get sent out; your hosting provider should be able to check their server email logs to find out if the emails were blocked.
    • They can be filtered out by your email provider. If you don’t find the emails in your spam folder, you might want to try to send out Jetpack emails to another email address, and see if you keep experiencing issues. You can do so thanks to this option in the contact form builder:
      http://jetpack.me/support/contact-form/#jp-carousel-723

    Let me know if this helps.

    Thread Starter nektariosf

    (@nektariosf)

    I used both plugins

    – With Check email, i sent a test email

    – with wp mail smtp i try to send test email but i receive this:

    The result was:

    bool(false)

    The full debugging output is shown below:

    object(PHPMailer)#4515 (69) {
    [“Version”]=>
    string(5) “5.2.7”
    [“Priority”]=>
    int(3)
    [“CharSet”]=>
    string(5) “UTF-8”
    [“ContentType”]=>
    string(10) “text/plain”
    [“Encoding”]=>
    string(4) “8bit”
    [“ErrorInfo”]=>
    string(22) “SMTP connect() failed.”
    [“From”]=>
    string(27) “####@5dim-ermoup.kyk.sch.gr”
    [“FromName”]=>
    string(3) “nek”
    [“Sender”]=>
    string(0) “”
    [“ReturnPath”]=>
    string(0) “”
    [“Subject”]=>
    string(47) “WP Mail SMTP: Test mail to ####@gmail.com”
    [“Body”]=>
    string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
    [“AltBody”]=>
    string(0) “”
    [“Ical”]=>
    string(0) “”
    [“MIMEBody”:protected]=>
    string(69) “This is a test email generated by the WP Mail SMTP WordPress plugin.

    [“MIMEHeader”:protected]=>
    string(446) “Date: Wed, 15 Oct 2014 13:45:27 +0000
    Return-Path:
    To: ####@gmail.com
    From: nek
    Subject: WP Mail SMTP: Test mail to nektariosf@gmail.com
    Message-ID: <8912aa20d41104997ca91a8f448fc1f5@5dim-ermoup.kyk.sch.gr>
    X-Priority: 3
    X-Mailer: PHPMailer 5.2.7 (https://github.com/PHPMailer/PHPMailer/)
    MIME-Version: 1.0
    Content-Type: text/plain; charset=UTF-8
    Content-Transfer-Encoding: 8bit


    [“mailHeader”:protected]=>
    string(0) “”
    [“WordWrap”]=>
    int(0)
    [“Mailer”]=>
    string(4) “smtp”
    [“Sendmail”]=>
    string(18) “/usr/sbin/sendmail”
    [“UseSendmailOptions”]=>
    bool(true)
    [“PluginDir”]=>
    string(0) “”
    [“ConfirmReadingTo”]=>
    string(0) “”
    [“Hostname”]=>
    string(0) “”
    [“MessageID”]=>
    string(0) “”
    [“MessageDate”]=>
    string(0) “”
    [“Host”]=>
    string(6) “userdb”
    [“Port”]=>
    string(2) “25”
    [“Helo”]=>
    string(0) “”
    [“SMTPSecure”]=>
    string(0) “”
    [“SMTPAuth”]=>
    bool(false)
    [“Username”]=>
    string(0) “”
    [“Password”]=>
    string(0) “”
    [“AuthType”]=>
    string(0) “”
    [“Realm”]=>
    string(0) “”
    [“Workstation”]=>
    string(0) “”
    [“Timeout”]=>
    int(10)
    [“SMTPDebug”]=>
    bool(true)
    [“Debugoutput”]=>
    string(4) “echo”
    [“SMTPKeepAlive”]=>
    bool(false)
    [“SingleTo”]=>
    bool(false)
    [“SingleToArray”]=>
    array(0) {
    }
    [“do_verp”]=>
    bool(false)
    [“AllowEmpty”]=>
    bool(false)
    [“LE”]=>
    string(1) “

    [“DKIM_selector”]=>
    string(0) “”
    [“DKIM_identity”]=>
    string(0) “”
    [“DKIM_passphrase”]=>
    string(0) “”
    [“DKIM_domain”]=>
    string(0) “”
    [“DKIM_private”]=>
    string(0) “”
    [“action_function”]=>
    string(0) “”
    [“XMailer”]=>
    string(0) “”
    [“smtp”:protected]=>
    object(SMTP)#4542 (12) {
    [“Version”]=>
    string(5) “5.2.7”
    [“SMTP_PORT”]=>
    int(25)
    [“CRLF”]=>
    string(2) “

    [“do_debug”]=>
    bool(true)
    [“Debugoutput”]=>
    string(4) “echo”
    [“do_verp”]=>
    bool(false)
    [“Timeout”]=>
    int(10)
    [“Timelimit”]=>
    int(30)
    [“smtp_conn”:protected]=>
    bool(false)
    [“error”:protected]=>
    NULL
    [“helo_rply”:protected]=>
    NULL
    [“last_reply”:protected]=>
    string(0) “”
    }
    [“to”:protected]=>
    array(1) {
    [0]=>
    array(2) {
    [0]=>
    string(20) “####@gmail.com”
    [1]=>
    string(0) “”
    }
    }
    [“cc”:protected]=>
    array(0) {
    }
    [“bcc”:protected]=>
    array(0) {
    }
    [“ReplyTo”:protected]=>
    array(0) {
    }
    [“all_recipients”:protected]=>
    array(1) {
    [“####@gmail.com”]=>
    bool(true)
    }
    [“attachment”:protected]=>
    array(0) {
    }
    [“CustomHeader”:protected]=>
    array(0) {
    }
    [“lastMessageID”:protected]=>
    string(57) “<8912aa20d41104997ca91a8f448fc1f5@5dim-ermoup.kyk.sch.gr>”
    [“message_type”:protected]=>
    string(5) “plain”
    [“boundary”:protected]=>
    array(3) {
    [1]=>
    string(35) “b1_8912aa20d41104997ca91a8f448fc1f5”
    [2]=>
    string(35) “b2_8912aa20d41104997ca91a8f448fc1f5”
    [3]=>
    string(35) “b3_8912aa20d41104997ca91a8f448fc1f5”
    }
    [“language”:protected]=>
    array(18) {
    [“authenticate”]=>
    string(35) “SMTP Error: Could not authenticate.”
    [“connect_host”]=>
    string(43) “SMTP Error: Could not connect to SMTP host.”
    [“data_not_accepted”]=>
    string(30) “SMTP Error: data not accepted.”
    [“empty_message”]=>
    string(18) “Message body empty”
    [“encoding”]=>
    string(18) “Unknown encoding: “
    [“execute”]=>
    string(19) “Could not execute: “
    [“file_access”]=>
    string(23) “Could not access file: “
    [“file_open”]=>
    string(33) “File Error: Could not open file: “
    [“from_failed”]=>
    string(35) “The following From address failed: “
    [“instantiate”]=>
    string(36) “Could not instantiate mail function.”
    [“invalid_address”]=>
    string(15) “Invalid address”
    [“mailer_not_supported”]=>
    string(25) ” mailer is not supported.”
    [“provide_address”]=>
    string(54) “You must provide at least one recipient email address.”
    [“recipients_failed”]=>
    string(45) “SMTP Error: The following recipients failed: “
    [“signing”]=>
    string(15) “Signing Error: “
    [“smtp_connect_failed”]=>
    string(22) “SMTP connect() failed.”
    [“smtp_error”]=>
    string(19) “SMTP server error: “
    [“variable_set”]=>
    string(30) “Cannot set or reset variable: “
    }
    [“error_count”:protected]=>
    int(2)
    [“sign_cert_file”:protected]=>
    string(0) “”
    [“sign_key_file”:protected]=>
    string(0) “”
    [“sign_key_pass”:protected]=>
    string(0) “”
    [“exceptions”:protected]=>
    bool(true)
    }

    The SMTP debugging output is shown below:

    SMTP -> ERROR: Failed to connect to server: Connection refused (111)

    what can I do, to fix this?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I’d suggest getting in touch with your host about this issue, and ask them if they block outgoing emails on your server.

Viewing 3 replies - 1 through 3 (of 3 total)
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