Title: Problems with Web Platform Installer
Last modified: August 19, 2016

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# Problems with Web Platform Installer

 *  [seohawkins](https://wordpress.org/support/users/seohawkins/)
 * (@seohawkins)
 * [15 years, 12 months ago](https://wordpress.org/support/topic/problems-with-web-platform-installer/)
 * Getting the error message “cannot use the value for parameter database user name.
   the value must match the regular expression” when trying to setup my database
   name for the Web Platform Installer WordPress Install. Anyone know anything about
   this, or a workaround? Thanks!

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [15 years, 12 months ago](https://wordpress.org/support/topic/problems-with-web-platform-installer/#post-1505870)
 * Unfortunately, we do not support Web Platform Installer here. You’ll have to 
   either contact them for help, or [install WordPress manually](http://codex.wordpress.org/Installing_WordPress).

Viewing 1 replies (of 1 total)

The topic ‘Problems with Web Platform Installer’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [15 years, 12 months ago](https://wordpress.org/support/topic/problems-with-web-platform-installer/#post-1505870)
 * Status: not resolved

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