Title: Problems with Validation
Last modified: September 5, 2018

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# Problems with Validation

 *  Resolved [padcreative](https://wordpress.org/support/users/padcreative/)
 * (@padcreative)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/problems-with-validation/)
 * Hi there
 * I’m using your plugin on a site – which on the whole is very good. But there 
   is one problem which really undoes all the good UX work the plugin is intending
   to improve.
 * In short it doesn’t clear corrected validation errors.
 * Here’s an example to recreate the issue:
 * 1. Make sure you are logged out as a customer.
    2. Add item to basket and checkout.
   3. Create a deliberate validation error (for example, leave a required field 
   blank). 4. Go through all the sections and attempt to make payment, you’ll then
   get told of the validation error(s) by WooCommerce. 5. When you go back and correct
   the errors and then proceed to attempt payment again, you will see that the validation
   errors still show at every step of the checkout process despite the fact they
   have been corrected.
 * This is a big issue. Is it something you can look into?
 * I really love your plugin, it just worked out of the box with very few issues,
   but this issue is a bit of a dealbreaker for me unfortunately.
 * I look forward to hearing from you.
 * Thanks
    Pete
    -  This topic was modified 7 years, 7 months ago by [padcreative](https://wordpress.org/support/users/padcreative/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [SilkyPress](https://wordpress.org/support/users/diana_burduja/)
 * (@diana_burduja)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/problems-with-validation/#post-10660863)
 * The validation is inherited from the WooCommerce plugin. It works also the same
   if the Multi-Step Checkout plugin isn’t activated: the validation is done when
   clicking on the Place Order button and errors don’t disappear once you solve 
   them.
 * In order to arrange the validation as you want the whole validation code from
   WooCommerce needs to be rewritten and then maintained in order to function with
   all the past and future WooCommerce versions. Unfortunately this is a dealbreaker
   for us as developers.
 * I’m sorry to disappoint you, but this is open-source software. Please take it
   as it is or use another plugin or modify the code by yourself.

Viewing 1 replies (of 1 total)

The topic ‘Problems with Validation’ is closed to new replies.

 * ![](https://ps.w.org/wp-multi-step-checkout/assets/icon.svg?rev=1783907)
 * [Multi-Step Checkout for WooCommerce](https://wordpress.org/plugins/wp-multi-step-checkout/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-multi-step-checkout/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-multi-step-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-multi-step-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-multi-step-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-multi-step-checkout/reviews/)

## Tags

 * [multistep checkout](https://wordpress.org/support/topic-tag/multistep-checkout/)
 * [validation](https://wordpress.org/support/topic-tag/validation/)

 * 1 reply
 * 2 participants
 * Last reply from: [SilkyPress](https://wordpress.org/support/users/diana_burduja/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/problems-with-validation/#post-10660863)
 * Status: resolved