Title: Problems With Ultimate Member
Last modified: March 5, 2019

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# Problems With Ultimate Member

 *  [favelahome](https://wordpress.org/support/users/favelahome/)
 * (@favelahome)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/problems-with-ultimate-member/)
 * Hello Ultimate Member Support
 * For purposes of my site, I deactivated the “comments” and “about” tabs and left
   only the “posts” tab, except that when I edit the posts tab, placing a text box
   asking the user and password, the same does not appear in the preview and the
   official website of the updated site, I tried to re-enable the tabs mentioned
   above but the problem continues. Everything goes blank.
 * P.S: My WordPress and my themes are all up to date.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/problems-with-ultimate-member/#post-11276439)
 * Hi [@favelahome](https://wordpress.org/support/users/favelahome/),
 * This issue can be due to some conflicts with your theme or other plugins.
    Please
   do a quick conflict test and see if this issue goes away. Here is the [doc on how to do a conflict test](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
   if you are not sure how to do it.
 * Regards.
 *  Thread Starter [favelahome](https://wordpress.org/support/users/favelahome/)
 * (@favelahome)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/problems-with-ultimate-member/#post-11277079)
 * Hello, I did the conflict test that you suggested to me, but it did not work,
   I deactivated all the puglins and changed the theme to Twenty Fifteen and the
   information fields in the preview still do not appear and when I click refresh,
   the site remains white with the following message: “You have not created any 
   posts.”

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problems With Ultimate Member’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [forms](https://wordpress.org/support/topic-tag/forms/)
 * [preview](https://wordpress.org/support/topic-tag/preview/)
 * [profile](https://wordpress.org/support/topic-tag/profile/)

 * 2 replies
 * 2 participants
 * Last reply from: [favelahome](https://wordpress.org/support/users/favelahome/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/problems-with-ultimate-member/#post-11277079)
 * Status: not resolved