Title: Problems with the PRO version
Last modified: March 1, 2019

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# Problems with the PRO version

 *  Resolved [getmod](https://wordpress.org/support/users/getmod/)
 * (@getmod)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/problems-with-the-pro-version-2/)
 * Hello, I bought the plugin and I do not see anywhere in your website where you
   can contact you directly, several hours have passed and my order is still pending,
   I have paid the Pro version and I am still waiting to receive the article.
 * What are the means of contact you have? Nor can I open a support ticket because
   it tells me that I do not have permission to create tickets.
 * I just started and I already feel worried.
    Thank you

Viewing 1 replies (of 1 total)

 *  Plugin Author [Codexpert, Inc](https://wordpress.org/support/users/codexpert/)
 * (@codexpert)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/problems-with-the-pro-version-2/#post-11262265)
 * Hi Willman,
    There was an issue with the payment processor and it didn’t notify
   us about the payment you made. We have manually verified it and processed your
   order. Please check and let us know.
 * Sorry for the inconvenience.
 * Regards,
    The codexpert Team

Viewing 1 replies (of 1 total)

The topic ‘Problems with the PRO version’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Codexpert, Inc](https://wordpress.org/support/users/codexpert/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/problems-with-the-pro-version-2/#post-11262265)
 * Status: resolved