Title: Problems with the PPCA error
Last modified: September 14, 2020

---

# Problems with the PPCA error

 *  Resolved [yesyeah](https://wordpress.org/support/users/yesyeah/)
 * (@yesyeah)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/problems-with-the-ppca-error/)
 * Hello,
    I have many sites using this plugin, and I am the admin of most. Even
   with the ability to log right in as a Facebook admin, where I obtain the access
   token, I continue to get an error. This process shouldn’t be so difficult so 
   something must be going on. Are you hearing of errors when trying to link the
   accounts? Is it possibly a cache issue? I have spent a lot of time already trying
   to get these all working and I am not having much luck (and yes, the plugins 
   are updated). It’s super easy to just do this right from the site’s WP dashboard,
   log into FB through there, and get the code. I have no idea why it doesn’t work
   after that and the error still shows. Please advise. Thanks.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Smash Balloon Joel](https://wordpress.org/support/users/joelsmashballoon/)
 * (@joelsmashballoon)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/problems-with-the-ppca-error/#post-13404510)
 * Hey [@yesyeah](https://wordpress.org/support/users/yesyeah/),
 * Since issues with Access Tokens can be complicated and of private matter, please
   send us a support request on our website, ensuring you send us the System Info
   for a site where you are having this issue. You can find our support page here:
   [https://smashballoon.com/instagram-feed/support/](https://smashballoon.com/instagram-feed/support/).
 * Many thanks and I wish you a good day.

Viewing 1 replies (of 1 total)

The topic ‘Problems with the PPCA error’ is closed to new replies.

 * ![](https://ps.w.org/custom-facebook-feed/assets/icon-256x256.png?rev=2700775)
 * [Smash Balloon Social Post Feed - Simple Social Feeds for WordPress](https://wordpress.org/plugins/custom-facebook-feed/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/custom-facebook-feed/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/custom-facebook-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-facebook-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-facebook-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-facebook-feed/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Smash Balloon Joel](https://wordpress.org/support/users/joelsmashballoon/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/problems-with-the-ppca-error/#post-13404510)
 * Status: resolved