Problems with the last woocommerce update

Viewing 15 replies - 1 through 15 (of 31 total)
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  • Plugin Author Repon Hossain

    (@reponwp)

    2 years ago

    Hi @andresramirezduque ,

    Would you write more info about the problem? I will immediately solve the problem.

    Thanks,

    Plugin Author Repon Hossain

    (@reponwp)

    2 years ago

    Hi @andresramirezduque

    I have updated the version. I think I fixed the problem you are seeing.

    Thanks,
    Repon

    Thread Starter andresramirezduque

    (@andresramirezduque)

    2 years ago

    Hi @reponwp,

    I hope you are fine… Thanks for ask this post… I tried with the update but it didn’t work. Please look at this evidence:

    https://us06web.zoom.us/clips/share/Te0gXfvJEnybe5Lt6mqLDTGMJBPAotPxOO7DW64ZWbvdf21siY2x06P8nC3MYx1jptqq-1NEJD30k3pZXS06nTqL.dKNOO9gIHtgjy82q

    I appreciate your assistance because we love the plugin but this situation.. uhmmm Is not good for us.

    Plugin Author Repon Hossain

    (@reponwp)

    2 years ago

    Hi @andresramirezduque

    I watched your video and checked on some browsers. It is working on some browsers, but not on every browser. Here is a screenshot of the result https://prnt.sc/L_Z-3SQ1IECv

    I will solve this problem within 24 hours.

    Plugin Author Repon Hossain

    (@reponwp)

    2 years ago

    Hi @andresramirezduque ,

    can you try disabling the Litespeed plugin and let me know if it works

    Thread Starter andresramirezduque

    (@andresramirezduque)

    2 years ago

    Hi @repornwp,

    I can’t disable Litespeed plugin since it’s the way my customer use to keep the performance of the web site… If they don’t use that, the time to load the pages is horrible.

    Is there another way to test it??

    Plugin Author Repon Hossain

    (@reponwp)

    2 years ago

    Hi @andresramirezduque ,

    The problem comes from the Lightspeed plugin. You can fix it by putting this “zip_code_based_product_price_location” in the “Do Not Cache Cookies” field item. Here is a screenshot of the guideline https://prnt.sc/qVLTOkE6r3mB.

    I think 3 stars do not deserve this plugin. Don’t forget to update it.

    Thanks,

    Thread Starter andresramirezduque

    (@andresramirezduque)

    2 years ago

    Hi @reponwp,

    I hope you are fine… I really appreciate your assistance. The information that you provided me, works fine however there is a situation when you open the website in a browser that is releated to a user VS when you open it in a browser in a guest mode..

    I prepared a video where you can see the situation that I expoused.. https://us06web.zoom.us/clips/share/Lj5JAlY0s2cIgKoLlaHDLBs8CWLd4WbVcGgAjIID3mnPnuutOxUw-CxgYJFJOimyI2QjCA5R8dGNGOflMk5-KDhW.Qd_s6ldYiBeNrchG

    Could you please let me know if there is any chance to assist me with this final point?

    Thank you so much in advanced.

    NOTE: I’ll update the number of stars of this great plugin. Thanks again.

    Plugin Author Repon Hossain

    (@reponwp)

    2 years ago

    Hi @andresramirezduque ,

    Thank you for your clear information. I watched the video you sent. This is very strange behavior you see. But I tried some times on your site without any problem. Are you seeing this problem every time? Would you try more time, please? let me know If you still see the problem. Also, ask your friend to do like that to figure out that problem. I will try to my best for solve the problem.

    Thanks,
    Repon

    Thread Starter andresramirezduque

    (@andresramirezduque)

    2 years ago

    Hi @reponwp.

    I hope you are well…. Sorry but the problem is coming up again… I guess it’s because the wordpress was updated.

    I reviewed the Cookie it was saved with the same problem that you solved last time… Look at the image:

    Could you please help me with this? I have the customer again asking about this.

    Thanks a lot

    Plugin Author Repon Hossain

    (@reponwp)

    2 years ago

    Thank you for your message. Have you updated the last version?

    Thread Starter andresramirezduque

    (@andresramirezduque)

    2 years ago

    HI @reponwp…
    Sorry for answer to late.
    Yes… We constantly update WP, Themes and Plugins. The site is using the laste version.
    Please let me know if you needo more information.

    Thanks for your time.

    Plugin Author Repon Hossain

    (@reponwp)

    2 years ago

    Hi @andresramirezduque ,

    I just checked your site and the plugin is working perfectly. Here you can see the video https://www.loom.com/share/55fff05a8b8e487abe3aacfd2d91e19f. Let me know If you still see the problem.

    Thanks,
    Repon

    Thread Starter andresramirezduque

    (@andresramirezduque)

    2 years ago

    Hi @reponwp,

    That looks fine… As always, your assistance is excelent!!! I appreciate that.

    Thank you so much!

    Thread Starter andresramirezduque

    (@andresramirezduque)

    1 year, 10 months ago

    Hi @reponwp.

    I hope you are well….  Question:

    Is there any chance to modify the plugin with this behaivor?

    • Once the user enter to the site, and the ZIP code is not registered, show up the window with the fields in order to ask that info to the user
    • Right now, this site is for Mexican Customers… so my client ask if is possible to keep that country by default… in thar way, won’t be necessary to select the country

    What do you think?

    Plaease let me know.

    As always.. Thanks for your great assistance and support.

Viewing 15 replies - 1 through 15 (of 31 total)
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