• Resolved KMBonn


    Hi, there’s are two problems in my new site.

    It’s a new builded site with revo theme and dummy imported sites and products. I’ve an own server only for this shop because in some weeks we will have a bookshop with nearly 150.000 books.

    By replacing dummy content with own products via csv-files I got two problems:

    1. I’m using two tax rates in woocoomerce, standard with 19 % for normal products and 7 % (Steuersatz ermäßigt) for books. All content in my csv-file are about books, so it is 7%-tax rate. WP Allimport and all addons are installed, f.e. WP All Import – WooCommerce Add-On Pro 3.0.8. But Woommerce Addon Pro shows only standard tax rate. Later, after import, by working the shop article I’ve the choice between both tax rates. You can imagine it’s no so funny to change tax rate manually with 20.000 books. 🙂

    2. I got this system message:
    Ein Fehler vom Typ E_ERROR wurde in der Zeile 148 der Datei /homepages/9/d792138056/htdocs/Weihnachtsmarkt Bonn Shop/wp-content/plugins/wp-all-import-pro/models/model/record.php verursacht. Fehlermeldung: Uncaught Exception: Undefined field name. in /homepages/9/d792138056/htdocs/Weihnachtsmarkt Bonn Shop/wp-content/plugins/wp-all-import-pro/models/model/record.php:148
    Stack trace:
    #0 /homepages/9/d792138056/htdocs/Weihnachtsmarkt Bonn Shop/wp-content/plugins/wp-all-import-pro/controllers/admin/import.php(2563): PMXI_Model_Record->__get(‘name’)
    #1 /homepages/9/d792138056/htdocs/Weihnachtsmarkt Bonn Shop/wp-content/plugins/wp-all-import-pro/wp-all-import-pro.php(769): PMXI_Admin_Import->process()
    #2 /homepages/9/d792138056/htdocs/Weihnachtsmarkt Bonn Shop/wp-includes/class-wp-hook.php(286): PMXI_Plugin->adminDispatcher(”)
    #3 /homepages/9/d792138056/htdocs/Weihnachtsmarkt Bonn Shop/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
    #4 /homepages/9/d792138056/htdocs/Weihnachtsmarkt Bonn Shop/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
    #5 /homepages/9/d792138056/htdocs/Weihnachtsmarkt Bonn Shop/wp-admin/admin.php(253): do_action(‘all-import_page…’)
    #6 {main}

    Do you have any ideas?


    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter KMBonn


    New status: It is no longer possible to upload files. Upload will be stopped after 1% of imported datas.
    Hope to get as soon as possible an answer – here’s a lot of work to do …:-)

    Thread Starter KMBonn


    Two days … no answer, no support and we cannot continue with our work. Paid 250 EURO for Allimport Pro …

    Plugin Author WP All Import


    I don’t see any support requests from anyone with the last name of Bonn.

    If you haven’t already, please submit a support request via http://www.wpallimport.com/support/. If you have already done so, which email address did you send it from?

    Premium support is provided over email at http://www.wpallimport.com/support/, we can’t do it here because we’ll need to ask for details related to your site that should not be made public.

    Thread Starter KMBonn


    I did so two days before I started this Topic. In my eyes it’s unfriendly not to give a chance to plugin developper. But I don’t get any answer.

    Please realize that we got this problem with tax and, what’s more, importing new files on all our websites and shops.

    Our sites are located on two different server and on a Cloud server, running with php 7.2. or 7.3.8, mysql 5.5 or 5.7, fresh wp-installation with dummy Content or old and running site with lots of posts and 15.000 shop articles, 8 sites and shops with five different themes or tested with standard theme. Woocommerce 3.6 or 3.7. and WP 5.2.2.

    It’s ever the same.

    1. wpai woocommerce pro shows only one tax rate (Standard tax) if we want to make a new Import. It’s not possible to enable reduced tax rate on sites with woocommerce 3.7.
    2. We can do one or two imports and then the sites got technical problems like I wrote.

    Yesterday, I send login datas for two of our sites via form.

    Greetings, Klaus

    • This reply was modified 4 years, 11 months ago by KMBonn.
    Plugin Author WP All Import


    Hi Klaus,

    We have received three support requests from you:

    – May 9 2018 (resolved)
    – August 24 2019
    – August 25 2019

    Please accept my apologies but the unanswered support requests that you mention here never made it into our support mailbox at Help Scout.

    We’ll get your two recent support requests answered as soon as possible and will continue via email.

Viewing 5 replies - 1 through 5 (of 5 total)
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