Support » Plugin: Site Reviews » Problems with submissions on mobile :-(

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  • Plugin Author Gemini Labs

    (@geminilabs)

    Hi @ironman45

    Please try submitting a review here: https://demo.site-reviews.com/localbusiness/

    If that works on your mobile device (it does for me), then the problem is being caused by an issue on your website (maybe a caching plugin?).

    Have you checked the “Site Reviews > Tools > Console” page to see if the submission error was logged? This may help you track down the problem. You can also change the log level to “Level 0: Debugging” and then try submitting a review on your mobile device again. This may provide more detailed information on why the submission is failing.

    There is also a “Common Problems and Solutions” section on the Help page which may help you find the solution.

    Otherwise, please submit a support request so that I can help you resolve it!

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