Title: Problems with Shortcode
Last modified: August 19, 2016

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# Problems with Shortcode

 *  Resolved [mulax06](https://wordpress.org/support/users/mulax06/)
 * (@mulax06)
 * [17 years, 9 months ago](https://wordpress.org/support/topic/problems-with-shortcode/)
 * I have installed the NextGen Gallery plugin as well as the the e-Commerce plugin.
   Both of them work fine in the administration panel. However, when I insert the
   shortcode (e-commerce does it automatically) all I get is a blank page. The rest
   of the page loads fine, but there is no content when I know for certain there
   is.
 * I have checked to confirm magic_quotes were disabled as well as that we had 40MB
   of memory allocated (these are answers I found as I was looking around).
 * Any suggestions on what could be causing the short code to “short out” (pun intended)?
 * Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [mulax06](https://wordpress.org/support/users/mulax06/)
 * (@mulax06)
 * [17 years, 9 months ago](https://wordpress.org/support/topic/problems-with-shortcode/#post-853127)
 * I did a complete re-install of the wordpress files and am now on 2.6.2 and still
   no luck. Any thoughts?
 *  Thread Starter [mulax06](https://wordpress.org/support/users/mulax06/)
 * (@mulax06)
 * [17 years, 8 months ago](https://wordpress.org/support/topic/problems-with-shortcode/#post-853257)
 * I ma fairly new to WordPress and desperately need some help. Any suggestions 
   about what could possibly be causing the shortcode for these things NOT to work?
 *  Thread Starter [mulax06](https://wordpress.org/support/users/mulax06/)
 * (@mulax06)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/problems-with-shortcode/#post-853285)
 * The issue was with the theme. The pages had used the smarty template. Once I 
   took that out all the shortcode began to work again. Have not researched the 
   specifics of “why” but will and will post once I do.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems with Shortcode’ is closed to new replies.

## Tags

 * [Short Code](https://wordpress.org/support/topic-tag/short-code/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 1 participant
 * Last reply from: [mulax06](https://wordpress.org/support/users/mulax06/)
 * Last activity: [17 years, 7 months ago](https://wordpress.org/support/topic/problems-with-shortcode/#post-853285)
 * Status: resolved

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