Title: Problems with registration form
Last modified: November 18, 2019

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# Problems with registration form

 *  Resolved [rafflesprovident](https://wordpress.org/support/users/rafflesprovident/)
 * (@rafflesprovident)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problems-with-registration-form-2/)
 * My users tried to register on my website rafflesprovident.com.sg. However, after
   filling in their details into the registration form and clicking submit, the 
   registration form will just refresh. Even though their account have been registered,
   the registration page fails to indicate that their account have been created.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problems-with-registration-form-2/#post-12144727)
 * Hi [@rafflesprovident](https://wordpress.org/support/users/rafflesprovident/)–
   Could you please provide a screenshot of your UM Page Setup?
 * Please go to WP Admin > Ultimate Member > Settings > General > Pages.
 * Regards,
 *  Thread Starter [rafflesprovident](https://wordpress.org/support/users/rafflesprovident/)
 * (@rafflesprovident)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problems-with-registration-form-2/#post-12145018)
 * Sorry. I am unable to provide a screenshot for the page. But I can provide the
   details of it below:
    User page : User Login page : Login Register page : Register
   Members page : Homepage Logout page : Logout Account page : Account Password 
   Reset page : Password Reset
 *  [jongittoes](https://wordpress.org/support/users/jongittoes/)
 * (@jongittoes)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problems-with-registration-form-2/#post-12147144)
 * I have the same problem, but it only occurs when I have the Chargebee plugin 
   enabled. You might try disabling all your other modules and seeing if it works
   with just native wordpress.
 * Does anyone have any suggestions on how to debug this? I am not seeing any errors
   in the log and the user appears to be created correctly, it just does not automatically
   login when I have the chargebee module enabled.
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problems-with-registration-form-2/#post-12196380)
 * Hi,
 *  This may be because of a plugin/theme conflict. Can you do a conflict test and
   see if the issue goes away? This doc explains how to do a conflict test if you
   are not sure: [How to do a plugin/theme conflict test?](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
 * Regards,
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/problems-with-registration-form-2/#post-12214964)
 * Hi [@rafflesprovident](https://wordpress.org/support/users/rafflesprovident/)
 *  This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards,

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problems with registration form’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
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## Tags

 * [ultimate-member plugin](https://wordpress.org/support/topic-tag/ultimate-member-plugin/)

 * 5 replies
 * 3 participants
 * Last reply from: [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/problems-with-registration-form-2/#post-12214964)
 * Status: resolved