What other plugins and theme do you use on the site?
Thank you very much for your message.
I tried with the plugin Health Check & Troubleshooting in "Troubleshooting Mode" with enabled Contact Form 7 only + Theme Twenty Twenty-Three - but it does not work (asking for reRAPTCHA code)
Here is a list of my themes and plugins. I tried to troubleshoot with "Health Check & Troubleshooting" - and activated
Theme: Twenty Twenty-Three
Plugins: Contact Form 7
With this minimal config I can send message, can see the Google ReCAPTCHA badge at the bottom right but it is not asking for any verificaction…. I also do receive the email then in my inbox.
This are my plugins & themes:
Ad Inserter
Advanced Database Cleaner PRO
Data types for Adventure Tours theme
Broken Link Checker
Burst Statistics - Privacy-Friendly Analytics for WordPress
Show 24 remaining plugins
Business Reviews Bundle
Chaty Pro
Child Theme Configurator
Complianz Privacy Suite (GDPR/CCPA) premium
Complianz - Terms and Conditions
Contact Form 7
Custom Field Suite
Custom Taxonomy Order
Easy Table of Contents
FareHarbor for WordPress
Font Awesome
Health Check & Troubleshooting
Imagify
WPBakery Page Builder
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall
Really Simple SSL Pro
Rank Math SEO PRO
Rank Math SEO
TranslatePress - Business
TranslatePress - Multilingual
URL Shortify
WooCommerce
Asset CleanUp Pro: Page Speed Booster
WP Rocket
Available themes (4)
Active: Twenty Twenty-Three
Adventure Tours - Switch to this theme
Adventure Tours Child - Switch to this theme
Twenty Twenty-Four - Switch to this theme
I tried with the plugin Health Check & Troubleshooting in "Troubleshooting Mode" with enabled Contact Form 7 only + Theme Twenty Twenty-Three - but it does not work (asking for reRAPTCHA code)
Thank you very much
Saludos from Spain
Gerald
www.trixi.com
Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and Health Check & Troubleshooting, and clearing all cache data.
Why you are advised to deactivate plugins and switch to the default theme.
Thank you so much for answering, Takayuki! I cleaned / purged cache. Now my problem is at https://www.trixi.com/contact/
After sending a form it reloads – the written message is still there…after a second try of sending (clicking SEND button) it send it and is received…but I have always to send it twice…
Strange….
Ignore my last message. Stupid me. I was loggen in as admin. I will do what you Said ans Report again.
Hi Takayuki,
finally I did the test on live site. I switched to Twenty-Twenty-Three theme and swichted off all plugins - except yours...
Then I switched plugins ON in groups of 5 but the last one was WP Rocket.
This plugin seems to generate my trouble....with WP Rocket DEACTIVATED and Cloudflare cache purged I am able to sent perfectly message from your form.
As far as I read there a known problems of compatibility with Contact Form 7 - tomorrow I will check the suggestions from WP Rocket as described here:
https://docs.wp-rocket.me/article/1495-using-contact-form-7-with-wp-rocket
If you have any other idea: Welcome to tell me :-) - I do use WP Rocket Version 3.15.10
Thank you very much
Saludos from Spain
Gerald
Trixi.com
_____________________________
Complianz Privacy Suite (GDPR/CCPA) premium: 7.0.8
Contact Form 7: 5.9.3
Custom Field Suite: 2.6.5
Custom Taxonomy Order: 4.0.0
Data types for Adventure Tours theme: 2.6.0
Easy Table of Contents: 2.0.63
FareHarbor for WordPress: 3.6.9
Font Awesome: 4.4.0
Health Check & Troubleshooting: 1.7.0
Imagify: 2.2.0.1
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: 5.53
Rank Math SEO: 1.0.215.1
Rank Math SEO PRO: 3.0.58
Really Simple SSL Pro: 8.0.0
TranslatePress - Business: 1.3.8
TranslatePress - Multilingual: 2.7.3
URL Shortify: 1.8.4
WooCommerce: 8.7.0
WPBakery Page Builder: 7.5 Inactive Plugins ("plugins" directory)
WP Rocket: 3.15.10 Webserver Configuration
PHP Version: 7.4.33
MySQL Version: 5.5.5
Webserver Info: Apache/2.4.58 (Debian) PHP Configuration
Memory Limit: 2048M
Upload Max Size: 10M
Post Max Size: 10M
Upload Max Filesize: 10M
Time Limit: 300
Max Input Vars: 2500
Display Errors: N/A PHP Extensions
cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed
I fixed my problem, just switching OFF theme and all plugins and then swichting everything ON again, one by one
WP ROCKET generated my trouble and headache.
Tab: FILE OPTIMIZATION
“Delay Java Script execution” is marked.
I had in the field “Excluded JavaScript Files”
Specify URLs or keywords that can identify inline or JavaScript files to be excluded from delaying execution (one per line).:
The following code:
\/jquery(-migrate)?-?([0-9.]+)?(.min|.slim|.slim.min)?.js(\?(.))?( |’|”|>) js-(before|after) (?:/wp-content/|/wp-includes/)(.)
WP Rocket says “If you have problems after activating this option, copy and paste the default exclusions to quickly resolve issues”
No clue who put the code in the past at this place / in the field – maybe one of the guys who worked on our WordPress…no clue…
I just deleted the code and saved.
This fixed my problem. Now I can send emails from Contact Form 7 and the our site looks as before.
No clue, what this code exactly does which I deleted…but at the end it works.
Saludos and thank you
