Title: Problems with national characters
Last modified: May 15, 2019

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# Problems with national characters

 *  Resolved [photopidenmark](https://wordpress.org/support/users/photopidenmark/)
 * (@photopidenmark)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/problems-with-national/)
 * Hi MaxGalleria
 * After the latest update, I realized that national characters, Danish, Icelandic
   are no longer presented correctly? The problem is located to caption only. Alt
   text works fine. I have tetstet updating caption on different computers, win 
   07, win 10, Chrome, Internet Explore with the same result.
    I take a lot of pictures
   on Iceland and like to name them correctly in Icelandic using caption. I hope
   you can resolve the matter. Please let me know what you need and if we need to
   move to support on MaxGalleria.com
 * Best Regards
    Morten Nissen
    -  This topic was modified 6 years, 12 months ago by [photopidenmark](https://wordpress.org/support/users/photopidenmark/).
      Reason: Editing title
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-national%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Thread Starter [photopidenmark](https://wordpress.org/support/users/photopidenmark/)
 * (@photopidenmark)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/problems-with-national/#post-11547490)
 * Hi MaxGalleria
 * I have tried to update caption through phpMyadmin Table: www_post, post_excerpt.
   This seems to work fine for both danish and icelandic characters. To me it might
   indicate a js-issue as the root of the problem? I hope you will have a chance
   to look in to it soon.
 * Best Regards
    Morten Nissen
 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-national/#post-11550462)
 * Can you provide an example of the text you are entering so I can see what is 
   happening?
 *  Thread Starter [photopidenmark](https://wordpress.org/support/users/photopidenmark/)
 * (@photopidenmark)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-national/#post-11558293)
 * Hi Alan
    Of course. The procedure is: 1. Enter MaxGalleria through the back end
   2. Select Edit Bulk Images 3. Enter the text: Valahnúkamöl in caption 4. Press
   save changes This results in caption being updated to: Valahnúkamöl It is possible
   to correct this through phpMyadmin so caption again contains the correct text:
   Valahnúkamöl
 * Best Regards
    Morten
 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-national/#post-11560494)
 * Thank you, I’ll see if I can find a solution.
    -  This reply was modified 6 years, 11 months ago by [AlanP57](https://wordpress.org/support/users/alanp57/).
 *  [dimaloktev](https://wordpress.org/support/users/dimaloktev/)
 * (@dimaloktev)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-national/#post-11634865)
 * Hi,
    same problem now (from last update) with Russian characters. It’s possible
   to write caption’s text in Russian within description of picture in Media Library
   Folders. And it is displayed correctli also in Max Gallery. But when I’m trying
   to change this text in Gallery, after pressing Save changes all characters are
   replaced with something from other characters set…
 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-national/#post-11637706)
 * I’ve not found a way to programmatically fix this type of issue. Understand that
   you web site and your database have character sets settings that are related 
   to this issue. You would need to insure that these settings are in harmony with
   the language in use.
 *  Thread Starter [photopidenmark](https://wordpress.org/support/users/photopidenmark/)
 * (@photopidenmark)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/problems-with-national/#post-11665901)
 * Hi Alan
 * Okay. Do you have any recommendations for the language settings of the database?
   I just find it strange that is is possible to correct it via PhpMydadmin, if 
   it is a database issue? It also seems to affect many other national characters
   like russian?
    Do you have any idea why this only affects caption? Alt text works
   fine
 * Best Regards From Copenhagen
 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/problems-with-national/#post-11666932)
 * Ok, since ‘Alt text works fine’, then the issue must be with the function we 
   use to remove selected HTML tags from the fields. We have now released version
   6.1.2 that address this issue.
 *  Thread Starter [photopidenmark](https://wordpress.org/support/users/photopidenmark/)
 * (@photopidenmark)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/problems-with-national/#post-11669476)
 * Hi Alan
    Everything seems to work fine after the latest update.
 * Thank you for resolving it
 * Have a nice tuesday
    Best Regards From Copenhagen.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Problems with national characters’ is closed to new replies.

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## Tags

 * [captions](https://wordpress.org/support/topic-tag/captions/)

 * 9 replies
 * 3 participants
 * Last reply from: [photopidenmark](https://wordpress.org/support/users/photopidenmark/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/problems-with-national/#post-11669476)
 * Status: resolved