Title: problems with multiple file download
Last modified: May 18, 2017

---

# problems with multiple file download

 *  Resolved [Tornike](https://wordpress.org/support/users/belimbor/)
 * (@belimbor)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/)
 * Hi there Richard,
 * I am using your plugin and have problem when downloading multiple files from 
   external links. I have read your FAQ, you mentioned that if I want to handle 
   with external file links, I should choose links only for multiple file settings.
   I did that, but links don’t work. If I choose links+button option, links work,
   but button not. You can check my website below(settings set on links only)
    [https://goo.gl/Xkxf9R](https://goo.gl/Xkxf9R)
 * Thank you for your help in advance
    -  This topic was modified 8 years, 12 months ago by [Tornike](https://wordpress.org/support/users/belimbor/).

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/#post-9147351)
 * Hi mate, try disabling all plugins except for WooCommerce and Download Now, and
   change your theme to the default Twenty Seventeen theme.
 * Also ensure your site is fully updated, WordPress and WooCommerce and my plugin.
 *  Thread Starter [Tornike](https://wordpress.org/support/users/belimbor/)
 * (@belimbor)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/#post-9147933)
 * disabled all plugins, problem is the same. wordpress and download now are both
   updated
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/#post-9148058)
 * Ok matey send me an email to:
 * [info@squareonemedia.co.uk](https://wordpress.org/support/topic/problems-with-multiple-file-download/info@squareonemedia.co.uk?output_format=md)
 * With the following info:
 * 1. WooCommerce version number
    2. WooCommerce download method (force, redirect
   etc) 3. What settings you changed in my plugin from default 4. Links to your 
   external files exactly as they appear on your WooCommerce product files fields
   5. The product settings for that product (so I can create an identical product
   on my test site)
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/#post-9148072)
 * Also before you send the email try it with the PDF viewer option disabled.
 *  [hmchenaran.s](https://wordpress.org/support/users/hmchenarans/)
 * (@hmchenarans)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/#post-9194340)
 * hi.
    I have Same problem when downloading multiple files from external links.
 * Please Help Me.
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/#post-9194352)
 * Describe what you mean by “same problem” please mate.
 *  [hmchenaran.s](https://wordpress.org/support/users/hmchenarans/)
 * (@hmchenarans)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/#post-9194361)
 * i publish a product with multi external link for free.
 * in product page i can see list of files but if i click on it, the links is not
   work and not download any file.
 * but if my link is internal link i have no problem
 * by thanks.
 *  [hmchenaran.s](https://wordpress.org/support/users/hmchenarans/)
 * (@hmchenarans)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/#post-9194399)
 * hi. my problem is solved.
 * i dequeue your files.
 * after disable dequeue, your plugin work true.
 * by thanks
 *  Plugin Author [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * (@rwebster85)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/#post-9195238)
 * Ok matey!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘problems with multiple file download’ is closed to new replies.

 * ![](https://ps.w.org/download-now-for-woocommerce/assets/icon-256x256.png?rev
   =3471148)
 * [Free Downloads WooCommerce](https://wordpress.org/plugins/download-now-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/download-now-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/download-now-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/download-now-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/download-now-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/download-now-for-woocommerce/reviews/)

## Tags

 * [download now](https://wordpress.org/support/topic-tag/download-now/)

 * 9 replies
 * 3 participants
 * Last reply from: [Richard Webster](https://wordpress.org/support/users/rwebster85/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/problems-with-multiple-file-download/#post-9195238)
 * Status: resolved