Title: Problems with Maps
Last modified: November 23, 2018

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# Problems with Maps

 *  Resolved [martinneumannat](https://wordpress.org/support/users/martinneumannat/)
 * (@martinneumannat)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/problems-with-maps/)
 * I have used maps fine in the past. Have configured now an installation on a new
   site. When I add a new location and put in the address, it tells me location 
   not found. I put the same address on the older installation and it finds it fine.
 * I have enabled the site in the Google API and I use the same key. What could 
   be the problem?

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Tim Vergara](https://wordpress.org/support/users/tim01/)
 * (@tim01)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/problems-with-maps/#post-10923365)
 * Hello,
 * Are you using DIVI? If you are, You would nneed to check their documentation 
   on how to Add Googlemaps API.
 * Can you also make sure that you have also enabled the following API’s and added
   the Billing Info?
    1, Make sure that you have also added your BILLING ADDRESS,
   This is because google maps requires billing information now. 2. Geocoding API
   3. Geolocating API 4. Directions API 5. Distance API 6. Elevation API
 * After you have made sure that you have activated those, You might need to re-
   enter the addresses again on the Field for the map to show.
 *  Thread Starter [martinneumannat](https://wordpress.org/support/users/martinneumannat/)
 * (@martinneumannat)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/problems-with-maps/#post-10929460)
 * I am using OceanWP
 * Have put the APIs you are talking about with no change. Did not understand anyway
   why I need an elevation API.
 * And like I said, the same API key is working on one site, but on the other one
   with the same EM version it is not.
 *  Plugin Support [angelo_nwl](https://wordpress.org/support/users/angelo_nwl/)
 * (@angelo_nwl)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/problems-with-maps/#post-10949126)
 * just to confirm, did you already check or follow this setup tutorial? [https://wp-events-plugin.com/documentation/google-maps/api-key/](https://wp-events-plugin.com/documentation/google-maps/api-key/)
 *  Thread Starter [martinneumannat](https://wordpress.org/support/users/martinneumannat/)
 * (@martinneumannat)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/problems-with-maps/#post-10958770)
 * Sure I did read this page carefully. And as I said the API key works fine on 
   another site with the same Event Manager configuration. So there is no problem
   with the API key.
 *  Plugin Support [angelo_nwl](https://wordpress.org/support/users/angelo_nwl/)
 * (@angelo_nwl)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-maps/#post-11015308)
 * sorry wasn’t able to replicate this issue and seems working fine on our test 
   sites; however, another workaround is trying this user shared plugin (author 
   not part of EM devs)
 * [https://wordpress.org/plugins/stonehenge-em-osm/](https://wordpress.org/plugins/stonehenge-em-osm/)
 *  Thread Starter [martinneumannat](https://wordpress.org/support/users/martinneumannat/)
 * (@martinneumannat)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-maps/#post-11016453)
 * Yes, it is something difficult to replicate, since it works on one site, but 
   does not work on another. I already installed that plugin and it is working fine.
 *  [timrv](https://wordpress.org/support/users/timrv/)
 * (@timrv)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-maps/#post-11016925)
 * Hello,
 * If you’re using it on other Events Manager Site. Have you added the Site for 
   the Restrictions for the new Site?
 *  Thread Starter [martinneumannat](https://wordpress.org/support/users/martinneumannat/)
 * (@martinneumannat)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-maps/#post-11017521)
 * Yes, the Google API key is configured correctly, and I have tested with restrictions
   or without restrictions, or anything imaginable.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Problems with Maps’ is closed to new replies.

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 * 8 replies
 * 4 participants
 * Last reply from: [martinneumannat](https://wordpress.org/support/users/martinneumannat/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/problems-with-maps/#post-11017521)
 * Status: resolved