Title: Problems with Installation
Last modified: December 1, 2022

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# Problems with Installation

 *  Resolved [lalanyc](https://wordpress.org/support/users/lalanyc/)
 * (@lalanyc)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/problems-with-installation-17/)
 * Hello All, I upgraded my account for this plugin for 1 year – and my WordPress
   and this plugin has not updated. I can not use the upgraded features even though
   I did upgrade. How should I activate the upgrade? Any help would be greatly appreciated.
   Thank you!

Viewing 1 replies (of 1 total)

 *  Plugin Support [Karina](https://wordpress.org/support/users/karinapremio/)
 * (@karinapremio)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/problems-with-installation-17/#post-16256156)
 * Hey [@lalanyc](https://wordpress.org/support/users/lalanyc/) ,
 * Thank you for getting in touch!
 * Please check our easy visual guide on how to download the Pro zip file and activate
   your license key here:
    [https://premio.io/wordpress-premio-pro-version-installation-guide/](https://premio.io/wordpress-premio-pro-version-installation-guide/)
 * Please note you will need to deactivate the free version and upload the Pro zip
   file in order for the Pro features to be unlocked.
 * Please let me know if this helps and please feel free to contact us at [hi@support.premio.io](https://wordpress.org/support/topic/problems-with-installation-17/hi@support.premio.io?output_format=md)
   for any further questions or concerns.

Viewing 1 replies (of 1 total)

The topic ‘Problems with Installation’ is closed to new replies.

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## Tags

 * [activate](https://wordpress.org/support/topic-tag/activate/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)
 * [settings](https://wordpress.org/support/topic-tag/settings/)

 * 1 reply
 * 2 participants
 * Last reply from: [Karina](https://wordpress.org/support/users/karinapremio/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/problems-with-installation-17/#post-16256156)
 * Status: resolved