Title: Problems with images
Last modified: March 15, 2017

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# Problems with images

 *  [erinmca](https://wordpress.org/support/users/erinmca/)
 * (@erinmca)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/problems-with-images-6/)
 * For the last couple of years I’ve had an issue where I couldn’t upload images
   directly into WordPress, so I just did it through Mars Edit. I recently started
   setting up a store via WooCommerce and found that I couldn’t use Mars Edit to
   upload product images, so started playing around with ways to fix the image upload
   problem.
 * I deactivated a bunch of plugins and ran WP Optimiser and it worked! Once. I 
   uploaded one product image and the next came back with an error message, just
   like it used to.
 * So I did what any fool would do and googled solutions and blindly started trying
   to implement them. I went into FileZilla and changed permissions on my directories
   and files and now some of my content has disappeared (header slideshow, some 
   images) and I’m much worse off than I used to be.
 * Most images in my media library are now a blank box with a question mark in the
   centre, and some images on my site are showing up that way, too.
 * The technical steps I’ve described are the extent of my knowledge on how to work
   through this stuff. I love WordPress because it doesn’t require me to be ‘tech’,
   but it is definitely my downfall when things don’t go write right.
 * The site is [http://www.mama-mac.com](http://www.mama-mac.com).
 * I’d be so grateful for any help!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [potentdevelopment](https://wordpress.org/support/users/potentdevelopment/)
 * (@potentdevelopment)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/problems-with-images-6/#post-8915735)
 * You have a permission issue. [http://eatrunwrite.com/home/wp-content/uploads/red-ochre-view2017.png](http://eatrunwrite.com/home/wp-content/uploads/red-ochre-view2017.png)
 * If you try to pull up one of your images it throws a 403 error. Try following
   these steps to fix: [http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/](http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/)
 *  Thread Starter [erinmca](https://wordpress.org/support/users/erinmca/)
 * (@erinmca)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/problems-with-images-6/#post-8925577)
 * Thank you – I used this and fixed all of my issues! As someone who really struggles
   to figure out the more technical side of my own website, I greatly appreciate
   your help.
 * Erin

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problems with images’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [erinmca](https://wordpress.org/support/users/erinmca/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/problems-with-images-6/#post-8925577)
 * Status: not resolved

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