Title: Problems With Header
Last modified: May 13, 2024

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# Problems With Header

 *  Resolved [isabelalfano](https://wordpress.org/support/users/isabelalfano/)
 * (@isabelalfano)
 * [2 years ago](https://wordpress.org/support/topic/problems-with-header-5/)
 * Hi, I am having problems with the header and footer of a purchased template. 
   It won’t let me save the header I design. Can you guys help me? Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-header-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Fauzan Jegstudio](https://wordpress.org/support/users/fauzanjegstudio/)
 * (@fauzanjegstudio)
 * [2 years ago](https://wordpress.org/support/topic/problems-with-header-5/#post-17752472)
 * Hello [@isabelalfano](https://wordpress.org/support/users/isabelalfano/),
 * We apologize for any inconvenience you’ve experienced. We’re not certain what
   caused this issue, but it’s possible that the WP memory limit has been reached.
   To confirm, you can try increasing your WP Memory Limit to 512MB as recommended
   by Elementor itself, or 768MB for the best performance.
 * If that doesn’t work, could you provide us with any error messages found in the`
   error.log` or `debug.log` files? This would help us better understand what’s 
   actually happening. If you’re unfamiliar with this process, you can seek assistance
   from your hosting provider’s customer service.
 * There was a previous user who inquired about a similar issue, which may be related
   to yours. You can click the link below to visit that forum.
 * [https://wordpress.org/support/topic/cant-load-header-footer-in-jeg-elementor-kit/#post-17371142](https://wordpress.org/support/topic/cant-load-header-footer-in-jeg-elementor-kit/#post-17371142)
 * We’ll await your further updates.
 * Thank You
 *  Plugin Author [Fauzan Jegstudio](https://wordpress.org/support/users/fauzanjegstudio/)
 * (@fauzanjegstudio)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/problems-with-header-5/#post-17787892)
 * Hello [@isabelalfano](https://wordpress.org/support/users/isabelalfano/),
 * How are you? We hope you are doing well.
 * Have you managed to resolve this issue?
 * We would like to inform you that, since there has been no conversation on this
   topic for a while, we will mark it as resolved.
 * If you encounter any other issues related to our plugin, please don’t hesitate
   to create a new topic.
 * Thank You

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problems With Header’ is closed to new replies.

 * ![](https://ps.w.org/jeg-elementor-kit/assets/icon.svg?rev=3378738)
 * [Jeg Kit for Elementor – Powerful Addons for Elementor, Widgets & Templates for WordPress](https://wordpress.org/plugins/jeg-elementor-kit/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Fauzan Jegstudio](https://wordpress.org/support/users/fauzanjegstudio/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/problems-with-header-5/#post-17787892)
 * Status: resolved