Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mr.zatan

    (@mrzatan)

    with Windows 10

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi again,

    To solve your problem, please complete the following steps:
    1) Please try activating a standard WP theme for a while (2014, 2015) and check if the problem remains. Please let us know about the results.
    2) Please try deactivating all of your plugins except Pdf&Print and also check if the problem is still present. If it is not, please activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Please specify a link to your website.
    4) Please provide your System status as well. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit

    Sincerely,
    BestWebSoft Support Team

    Thread Starter mr.zatan

    (@mrzatan)

    I can do it.

    The problem stems from Windows 10.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We tested the plugin work (browser: Google Chrome 44.0.2403.125 m: Windows10) and found no errors.
    Please provide a link to your site where the problem occurs.

    Regards,
    BestWebSoft Support Team

Viewing 5 replies - 1 through 5 (of 5 total)
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