Title: Problems with filters
Last modified: July 20, 2019

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# Problems with filters

 *  Resolved [taina94](https://wordpress.org/support/users/taina94/)
 * (@taina94)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-filters/)
 * Hello everyone, everything good?
 * I apologize for my English, I’m Brazilian and my language is Portuguese. But 
   I’ll try to explain the problem. Come on!
 * I’m using the Essential Addons for Elementor plugin (version 3.1.3) in my WordPress.
   A week ago I built a page and needed to use the EA Filterable Gallery element.
   Until then it was working normally.
    I added about 300 items in the gallery, 
   and I put 3 filters, being: “all”, “2017”, “2018”. In “all” appear all 300 items,
   in “2018” appear 150 items and in “2017” should appear the other 150 items, but
   nothing appears, and when I click on “see more” only appears an image that soon
   disappears. I cleaned the cache and it did not work. I made the configuration
   to be shown 6 items per page and clicking on “see more” should appear 3 more 
   items. I do not know what it can be. Does anyone have a solution?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblems-with-filters%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Shamser Suzon](https://wordpress.org/support/users/shamser_suzon/)
 * (@shamser_suzon)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-filters/#post-11751922)
 * Hi there,
 * Thanks for reaching us and we are sorry for the inconvenience.
 * In your given URL, I couldn’t find any filter options. Maybe you have deactivated
   those? If Yes, please activate them again so that I can check the issue visually.
 * On the other hand, have you done the settings of the gallery properly as per 
   our documentation? The issue you have raised is very strange and it should not
   be happened because we have tested it many times at our end and it works very
   smoothly. Please, have a look to this documentation once again and check if everything
   is OK or not: [https://essential-addons.com/elementor/docs/content-elements/filterable-gallery/](https://essential-addons.com/elementor/docs/content-elements/filterable-gallery/)
 * Looking forward to hear from you soon!
 *  Thread Starter [taina94](https://wordpress.org/support/users/taina94/)
 * (@taina94)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-filters/#post-11757319)
 * Hello [@shamser_suzon](https://wordpress.org/support/users/shamser_suzon/)
 * Thanks for the return 🙂
 * I had disabled the filters due to the problem. I just reactivated them so you
   can check.
 * I made the correct setup as per the tutorial, but still the problem persists.
   I cleared the network cache and tested access from other networks as well. I 
   honestly don’t know what happened.
 * I made a video of the problem and the setup, but I didn’t find where to post 
   it here. Do you have any emails that I can send you?
 * Thanks
 *  [Shamser Suzon](https://wordpress.org/support/users/shamser_suzon/)
 * (@shamser_suzon)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-filters/#post-11757531)
 * Hi there,
 * Good day!
 * Thanks for getting back to us. Please, send your recorded video and other detail
   to [support@wpdeveloper.net](https://wordpress.org/support/topic/problems-with-filters/support@wpdeveloper.net?output_format=md)
 * Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problems with filters’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Shamser Suzon](https://wordpress.org/support/users/shamser_suzon/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/problems-with-filters/#post-11757531)
 * Status: resolved