Title: Problems with deactivate plugin Last modified: August 31, 2016 --- # Problems with deactivate plugin * Resolved [PabloYglesias](https://wordpress.org/support/users/pabloyglesias/) * (@pabloyglesias) * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-with-deactivate-plugin/) * Hi! * I like to change my server provider, and for this, i need to eliminate in old host the plugin. But when i unistall the plugin, some others plugins doesn’t work (only the asyncronus scripts?). * Of course, in the new server, i can’t active the plugin, so i have the same problems that in old server within NinjaFirewall. * I try to configure it but the plugin (or the Apache) doesn’t find php.ini, or. user.ini or php5.ini, but the plugin create them and i can see them in FTP! * What can i do? * Thanks so much * [https://wordpress.org/plugins/ninjafirewall/](https://wordpress.org/plugins/ninjafirewall/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/) * (@nintechnet) * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-with-deactivate-plugin/#post-7362779) * Hi, * Can you use this troubleshooter script: [http://nintechnet.com/share/wp-check.txt](http://nintechnet.com/share/wp-check.txt) * 1. Rename this file to “wp-check.php”. 2. Upload it into your WordPress root folder. 3. Go to [http://YOUR](http://YOUR) WEBSITE/wp-check.php 4. Delete it afterwards. * Thread Starter [PabloYglesias](https://wordpress.org/support/users/pabloyglesias/) * (@pabloyglesias) * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-with-deactivate-plugin/#post-7362826) * I prove this and the problems disappear! * But the plugin doesn’t work. * I have php.ini in the root folder, but the plugin say that: * NinjaFirewall fatal error: Unable to communicate with the firewall. Please check your PHP INI settings. Review your installation, your site is not protected. * Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/) * (@nintechnet) * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-with-deactivate-plugin/#post-7362861) * Did you run the “”wp-check.php” script? Can you paste here the results? * Maybe you should try to rename “php.ini” to “.user.ini” ? * Thread Starter [PabloYglesias](https://wordpress.org/support/users/pabloyglesias/) * (@pabloyglesias) * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-with-deactivate-plugin/#post-7362865) * Maybe can i send you private the results? * I try to rename php.ini to .user.ini, and the same problem. All works, but NinjaFirewall no. * Thanks * Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/) * (@nintechnet) * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-with-deactivate-plugin/#post-7362886) * You can paste the results here. Just replace your domain name and directory paths with “xxxxx” to anonymise them. * Thread Starter [PabloYglesias](https://wordpress.org/support/users/pabloyglesias/) * (@pabloyglesias) * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-with-deactivate-plugin/#post-7362891) * HTTP server : Apache PHP version : 7.0.4 PHP SAPI : CGI-FCGI * auto_prepend_file : /XXXXXXX/wp-content/nfwlog/ninjafirewall.php NinjaFirewall detection : NinjaFirewall WP Edition is loaded * Loaded INI file : /XXXXXX/php.ini user_ini.filename : none user_ini.cache_ttl: 300 seconds User PHP INI : php.ini found – * DOCUMENT_ROOT : /XXXXXX wp-config.php : found in /XXXXXX/wp-config.php ABSPATH:/ XXXXXX/ WordPress version : 4.5.2 WP_CONTENT_DIR : /XXXXXX/wp-content Plugins directory : /XXXXXXXX/wp-content/plugins User Role : Administrator * Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/) * (@nintechnet) * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-with-deactivate-plugin/#post-7362917) * It shows that the firewall is loaded in the root folder, but not in the subfolder( wp-admin). That means that your php.ini file is not recursive and that you should probably add the `PHPRC` directive to your `.htaccess` file. * See the online help [Troubleshoot NinjaFirewall installation problems](http://blog.nintechnet.com/troubleshoot-ninjafirewall-installation-problems/), 2nd paragraph (“Your PHP configuration makes the php.ini non-recursive”). * Thread Starter [PabloYglesias](https://wordpress.org/support/users/pabloyglesias/) * (@pabloyglesias) * [10 years, 1 month ago](https://wordpress.org/support/topic/problems-with-deactivate-plugin/#post-7362936) * Now yes! * Thanks so much nintechnet! Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Problems with deactivate plugin’ is closed to new replies. * ![](https://ps.w.org/ninjafirewall/assets/icon-256x256.png?rev=976137) * [NinjaFirewall (WP Edition) - Advanced Security Plugin and Firewall](https://wordpress.org/plugins/ninjafirewall/) * [Frequently Asked Questions](https://wordpress.org/plugins/ninjafirewall/#faq) * [Support Threads](https://wordpress.org/support/plugin/ninjafirewall/) * [Active Topics](https://wordpress.org/support/plugin/ninjafirewall/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ninjafirewall/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ninjafirewall/reviews/) * 8 replies * 2 participants * Last reply from: [PabloYglesias](https://wordpress.org/support/users/pabloyglesias/) * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/problems-with-deactivate-plugin/#post-7362936) * Status: resolved