Title: Problems with Customizer
Last modified: May 8, 2020

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# Problems with Customizer

 *  [weepingtiger](https://wordpress.org/support/users/weepingtiger/)
 * (@weepingtiger)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problems-with-customizer-2/)
 * Hello,
 * I am using Elementor Pro with Ocean WP (free).
 * I was using the paid Hero Themes Knowledge Base plugin, and find that I cannot
   amend settings for the style of the plugin. I de-activated all plugins but it
   made no difference. I then switched to the 2019 theme and I then could successfully
   make changes to the style of the Knowledge Base.
 * I then changed the Knowledge Base plugin to the BetterDocs Knowledge Base plugin
   and again found the same problem. Style changes to their Knowledge Base pages
   were not saved in Customizer. Again, I switched from Ocean WP to 2019 theme and
   the customizer started working as normal. However, when I switched back to Ocean
   WP, the style changes I made to the Knowledge Base were lost.
 * Any thoughts on how I can solve this problem?
 * Many thanks, Jim
    -  This topic was modified 5 years, 11 months ago by [weepingtiger](https://wordpress.org/support/users/weepingtiger/).
    -  This topic was modified 5 years, 11 months ago by [weepingtiger](https://wordpress.org/support/users/weepingtiger/).

The topic ‘Problems with Customizer’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [weepingtiger](https://wordpress.org/support/users/weepingtiger/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/problems-with-customizer-2/)
 * Status: not resolved