Title: Problems with activate plugins Last modified: September 19, 2019 --- # Problems with activate plugins * Resolved [laserstore](https://wordpress.org/support/users/laserstore/) * (@laserstore) * [6 years, 7 months ago](https://wordpress.org/support/topic/problems-with-activate-plugins/) * Hi! * Whenever I activate a plugin in my dashboard, the page displays a “no permission to access this page” error and in the address bar the following link appears mysite.com/wp-admin/admin.php?page=backwpupabout This issue started to occur after I uninstalled the plugin due to backup issues. Is it possible to have reference to some data that was recorded in my database? Thank you! Viewing 4 replies - 1 through 4 (of 4 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years, 7 months ago](https://wordpress.org/support/topic/problems-with-activate-plugins/#post-11948382) * Hi [@laserstore](https://wordpress.org/support/users/laserstore/) Please using FTP or Cpanel to delete the plugin, then manually install it by download the latest version here: [https://downloads.wordpress.org/plugin/backwpup.3.6.10.zip](https://downloads.wordpress.org/plugin/backwpup.3.6.10.zip) Then extract the plugin to ` / wp-content / plugins` Thank you! - This reply was modified 6 years, 7 months ago by [happyAnt](https://wordpress.org/support/users/duongcuong96/). * Thread Starter [laserstore](https://wordpress.org/support/users/laserstore/) * (@laserstore) * [6 years, 7 months ago](https://wordpress.org/support/topic/problems-with-activate-plugins/#post-11956015) * Hi! * I did the procedure but it didn’t work out. Any other plugin that I activate, I am directed to the link [https://www.mysite.com/wp-admin/admin.php?page=backwpupabout](https://www.mysite.com/wp-admin/admin.php?page=backwpupabout) even with your plugin removed. * So I installed the “better search replace” plugin and searched the database for the term “admin.php?page=backwpupabout” and I received the following message: DRY RUN: 1 tables were searched, 3 cells were found that need to be updated, and 0 changes were made. * The records are in the WP-Options table, but I can’t find how I can fix the error. * Please, help me. * Thread Starter [laserstore](https://wordpress.org/support/users/laserstore/) * (@laserstore) * [6 years, 7 months ago](https://wordpress.org/support/topic/problems-with-activate-plugins/#post-11956396) * After a brief search, I found another user with the same issue and was easily resolved by clearing the browser cache. Problem solved! Thanks! * [dubaimachines](https://wordpress.org/support/users/dubaimachines/) * (@dubaimachines) * [6 years, 3 months ago](https://wordpress.org/support/topic/problems-with-activate-plugins/#post-12342897) * Hi, when i am trying to take backup, a pop up opens and there the window only says “Please Wait” and it keeps me on that page until i close it and it does not take any backup and i have show the Debug Error this. WordPress version: 5.2.5 BackWPup version: 3.7.0 PHP version: 7.2.26 (64bit) MySQL version: 5.7.29 cURL version: 7.67.0 cURL SSL version: OpenSSL/1.0.2t WP-Cron url: [https://acquirejunction.com/wp-cron.php](https://acquirejunction.com/wp-cron.php) Server self connect: Not expected HTTP response: Status-Code: 200 Date: Mon, 20 Jan 2020 06:10:19 GMT Server: Apache Content-encoding: gzip Vary: Accept-Encoding Content-type: text/html; charset=UTF-8 * Document root: /home/acquire/public_html Temp folder: /home/acquire/public_html/ wp-content/uploads/backwpup-20a129-temp/ Log folder: /home/acquire/public_html/ wp-content/uploads/backwpup-20a129-logs/ Server: Apache Operating System: Linux PHP SAPI: fpm-fcgi Current PHP user: acquire Maximum execution time: 36000 seconds BackWPup maximum script execution time: 30 seconds Alternative WP Cron: Off Disabled WP Cron: Off CHMOD Dir: 493 Server Time: 6:10 Blog Time: 06:10 Blog Timezone: Blog Time offset: 0 hours Blog language: en-US MySQL Client encoding: utf8mb4 PHP Memory limit: 30720M WP memory limit: 40M WP maximum memory limit: 30720M Memory in use: 6.00 MB Disabled PHP Functions:: exec, passthru, shell_exec, system Loaded PHP Extensions:: Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, session, shmop, snmp, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Problems with activate plugins’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 4 replies * 1 participant * Last reply from: [dubaimachines](https://wordpress.org/support/users/dubaimachines/) * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/problems-with-activate-plugins/#post-12342897) * Status: resolved