Title: Problems with accent (on Mac)
Last modified: August 21, 2016

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# Problems with accent (on Mac)

 *  [fredericlalonde](https://wordpress.org/support/users/fredericlalonde/)
 * (@fredericlalonde)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/problems-with-accent-on-mac/)
 * Hello,
 * I’ve seen a few people mentioning a similar problem, but they’ve all seemed to
   have found their solution. Please bear with me.
 * My Woocommerce store is in french, and we use accents quite a bit (like é, è,
   à, etc.) I get my file ready in Excel:Mac 2011, and then save to CSV. Once we
   upload, it seems to only accept accents in the Description field, whereas it 
   cuts the title at the accent, showing only the portion prior to, and completely
   deletes the tags showing an accent.
 * I’m seeing mentions of an encoding problem, and the more I dig, the more I find
   that it seems to be an Excel:Mac problem. Has anyone encountered this? Any solutions?
 * I’m not a programmer, so please use plain (or as plain as possible) language.
 * Thank you!
 * F.
 * [http://wordpress.org/extend/plugins/woocommerce-csvimport/](http://wordpress.org/extend/plugins/woocommerce-csvimport/)

The topic ‘Problems with accent (on Mac)’ is closed to new replies.

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## Tags

 * [accents](https://wordpress.org/support/topic-tag/accents/)
 * [csv](https://wordpress.org/support/topic-tag/csv/)
 * [encoding](https://wordpress.org/support/topic-tag/encoding/)

 * 0 replies
 * 1 participant
 * Last reply from: [fredericlalonde](https://wordpress.org/support/users/fredericlalonde/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/problems-with-accent-on-mac/)
 * Status: not resolved