Title: Problems when password recovery wordpress
Last modified: August 22, 2016

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# Problems when password recovery wordpress

 *  [Filipe Coutinho](https://wordpress.org/support/users/zetaprime/)
 * (@zetaprime)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/problems-when-password-recovery-wordpress/)
 * one of my sites is with problems to recover password, the email is sent, but 
   the link is not complete
 * The link sent: /wp-login.php?action=rp&key=nYnWn9Yvpp2ml31jUMBj&login=
 * And this link gave the following error message: _Sorry, that key does not appear
   to be valid._
 * I make a test, include in the end of the link the user name
 * /wp-login.php?action=rp&key=nYnWn9Yvpp2ml31jUMBj&login=**admin**
 * And the password recovery went well, how can I fix that?

Viewing 1 replies (of 1 total)

 *  [Radices](https://wordpress.org/support/users/radices/)
 * (@radices)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/problems-when-password-recovery-wordpress/#post-5666426)
 * You need to see if its a plugin conflict by disabling them and testing. I’d start
   by deactivating any plugins that have anything to do with the Login functions.

Viewing 1 replies (of 1 total)

The topic ‘Problems when password recovery wordpress’ is closed to new replies.

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 1 reply
 * 2 participants
 * Last reply from: [Radices](https://wordpress.org/support/users/radices/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/problems-when-password-recovery-wordpress/#post-5666426)
 * Status: not resolved

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