Sorry, deactivate and uninstall the plugin. I’ve got the memory leak fixed. 2.12.1 will be coming out shortly and I’ve added a new test to try and prevent similar issues.
If I uninstall the plugin is that going to cause me to lose the testimonials?
As long as you didn’t check the option in settings, no.
Also, from reading the original post, you’ll need to update your theme’s custom CSS to adapt for the testimonials widget CSS renaming.
See FAQ page for the helpers and note about using blockquote vs q tags now.
I don’t know what any of that means… I originally installed it, left it on defaults and it worked beautifully.. Isn’t there a default that just works?
Ok, I didn’t set it to delete the data in the options so I deleted the plugin, re-installed it when I went to activate it I now get this error message
The plugin does not have a valid header.
http://mrtransmissionparker.com is the website with these issues.
@yourwebchick, ignore my prior comment, that was for original poster. Can you please delete the plugin and try installing again?
If you’re still having troubles, please contact me directly via http://aihr.us/contact-aihrus/.
Oh wow, I totally did not know about the necessary CSS updates! Yes, those should definitely help. Although it sounds like maybe I should just wait for the 2.12.1 release anyway?
2.12.1 is out now. I’m getting positive responses for the fix.
I deleted and tried to reinstall but I get this message on the screen:
The plugin does not have a valid header. I sent you a message via your link above. 🙂
@yourwebchick Although I am having the same issue and would love to get the same answer you are looking for, you have hi-jacked this thread. Please consider starting your own. Thanks.
@brightgirl, Are you good now?
@patrickd@firebranddesigns.net, What help did you need?
@yourwebchick, Check your email, I need admin login.
“valid header” is fixed, there was an accidental second copy of the plugin within the plugin release in SVN.
Please try updating or installing testimonials widget now.
Hi
I have updated to version 12.12.1, but still the testimonials are all displayed and not rotating.
I did clear all relevant cache. Is there somewhere I can get the pre-12.12.0 version?
Regards
@marais Can you please start a new thread? There’s already 2-3 folks on this one.
