Support » Plugins and Hacks » Testimonials Widget » [Resolved] Problems when I upgraded to 2.12.0

[Resolved] Problems when I upgraded to 2.12.0

  • I upgraded Testimonials Widget from 2.8.2 to 2.12.0 under WP 3.5.1

    It’s a good thing I still had a backup copy of the old folder, because after I installed 2.12.0 instead of the nice rotating testimonials on my home page, I now had EVERY testimonial displaying on the home page in very large text.

    I was able to put it back to 2.8.2 and all is well. Should I not have attempted to upgrade? Is there something I have missed? I went through all the settings and they all appeared to be the same as before.

    I do like to keep my plugins updated, but not if they break my site!


Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Michael Cannon


    Sorry, deactivate and uninstall the plugin. I’ve got the memory leak fixed. 2.12.1 will be coming out shortly and I’ve added a new test to try and prevent similar issues.

    If I uninstall the plugin is that going to cause me to lose the testimonials?

    Plugin Author Michael Cannon


    As long as you didn’t check the option in settings, no.

    Plugin Author Michael Cannon


    Also, from reading the original post, you’ll need to update your theme’s custom CSS to adapt for the testimonials widget CSS renaming.

    See FAQ page for the helpers and note about using blockquote vs q tags now.

    I don’t know what any of that means… I originally installed it, left it on defaults and it worked beautifully.. Isn’t there a default that just works?

    Ok, I didn’t set it to delete the data in the options so I deleted the plugin, re-installed it when I went to activate it I now get this error message

    The plugin does not have a valid header.

    http://mrtransmissionparker.com is the website with these issues.

    Plugin Author Michael Cannon


    @yourwebchick, ignore my prior comment, that was for original poster. Can you please delete the plugin and try installing again?

    If you’re still having troubles, please contact me directly via http://aihr.us/contact-aihrus/.

    Oh wow, I totally did not know about the necessary CSS updates! Yes, those should definitely help. Although it sounds like maybe I should just wait for the 2.12.1 release anyway?

    Plugin Author Michael Cannon


    2.12.1 is out now. I’m getting positive responses for the fix.

    I deleted and tried to reinstall but I get this message on the screen:
    The plugin does not have a valid header. I sent you a message via your link above. 🙂



    @yourwebchick Although I am having the same issue and would love to get the same answer you are looking for, you have hi-jacked this thread. Please consider starting your own. Thanks.

    Plugin Author Michael Cannon


    @brightgirl, Are you good now?

    @patrickd@firebranddesigns.net, What help did you need?

    @yourwebchick, Check your email, I need admin login.

    Plugin Author Michael Cannon


    “valid header” is fixed, there was an accidental second copy of the plugin within the plugin release in SVN.

    Please try updating or installing testimonials widget now.


    I have updated to version 12.12.1, but still the testimonials are all displayed and not rotating.

    I did clear all relevant cache. Is there somewhere I can get the pre-12.12.0 version?


    Plugin Author Michael Cannon


    @marais Can you please start a new thread? There’s already 2-3 folks on this one.

Viewing 15 replies - 1 through 15 (of 18 total)
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