Support » Plugin: YOP Poll » Problems voting on smartphone

  • We’ve been running a poll for a few weeks but have today heard feedback from some people that they’ve been unable to register a vote when using a smartphone. Apparently it just ‘hangs’. I know this is a bit vague, and we’re struggling to get meaningful details as to what, where and when this happens, or whether it’s iOS, Android, or both, but have you had any support questions or issues in a similar manner?

    For the record, when we heard this I then used my Android phone and could register a vote without a problem. Go figure…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author YOP

    (@yourownprogrammer)

    Hello

    We don’t have any requests about issues on mobile.

    Could you send us a link to your poll so we can run some tests?

    If you don’t want to post here, you can email us at yop.help{at}gmail.com

    Best
    YOP Team

    Email sent.

Viewing 2 replies - 1 through 2 (of 2 total)
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