Support » Plugin: WP Offload S3 Lite » Problems uploading to s3

  • I’m having some trouble getting this plugin to work.

    I have selected the correct bucket in the settings but it still won’t upload to s3.

    It is though it tries because uploading a small 100kb image takes 2-3 minutes and then it just uploads to WordPress.

    It doesn’t give me an error either. It’s the “async-upload.php” that tries but doesn’t work.

    I have got it working on my local environment using MAMP but am experiencing the problem on a live server.

    Any help would be appreciated.


Viewing 8 replies - 1 through 8 (of 8 total)
  • Some more information…..

    I have tried with a completely new site with just a standard fresh install of WordPress and the same thing happens. It works on my local machine but when trying exactly the same thing on a live server, it fails.

    No other plugins are installed. I tried with a new bucket.

    Both local and live running PHP 5.5.

    Please can you provide the ‘Diagnostic Info’ found under the ‘Support’ tab?

    Thanks. Here it is:

    Database Name: volksdea_volks
    Table Prefix: wp_
    WordPress: 4.2.2 Multisite
    Web Server: Apache
    PHP: 5.5.25
    MySQL: 5.5.42-cll
    ext/mysqli: yes
    WP Memory Limit: 64M
    Blocked External HTTP Requests: None
    WP Locale: en_AU
    Debug Mode: Yes
    WP Max Upload Size: 1 MB
    PHP Time Limit: 30
    PHP Error Log: /home/volksdealer/public_html/wp-content/debug.log
    fsockopen: Enabled
    OpenSSL: OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008
    cURL: Enabled
    Zlib Compression: Enabled
    Bucket: volkswagen-dealers
    Region: ap-southeast-2
    Copy Files to S3: On
    Rewrite File URLs: On
    URL Preview:
    Domain: path
    Enable Path: On
    Custom Path: wp-content/uploads/
    Use Year/Month: On
    SSL: request
    Remove Files From Server: On
    Object Versioning: On
    Far Future Expiration Header: Off
    Copy HiDPI (@2x) Images: On
    Active Plugins:
    Advanced Custom Fields: Options Page (v1.2.0) by Elliot Condon
    Advanced Custom Fields: Repeater Field (v1.1.1) by Elliot Condon
    Advanced Custom Fields (v4.4.2) by Elliot Condon
    WP Offload S3 (v0.9) by Brad Touesnard
    Amazon Web Services (v0.3) by Brad Touesnard
    Contact Form 7 - Dynamic Text Extension (v1.2) by Chris Mavricos, SevenSpark
    Contact Form 7 (v4.2.1) by Takayuki Miyoshi
    Hubink Banners (v0.1) by Sanjay Hadiya (Hubink)
    Hubink Tiles (v0.1) by Paul Amato (Hubink)
    Widget Logic (v0.57) by Alan Trewartha
    WordPress Importer (v0.6.1) by wordpressdotorg

    Could you edit your wp-config.php file to replace this line –

    define( ‘WP_DEBUG’, false );

    With these lines –

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);

    This means that any errors are logged to `/wp-content/debug.log’, because some errors are not visible on screen.

    More details about that at

    OK looks like we are getting somewhere! Thanks.
    I’m getting this:

    [12-Jul-2015 23:16:28 UTC] Error uploading /home/volksdealer/public_html/wp-content/uploads/2015/07/performance.jpg to S3: Your socket connection to the server was not read from or written to within the timeout period. Idle connections will be closed.

    Can someone please help with the above error?


    It’s likely that this is due to a server configuration issue. Can you try securely copying a file from the server in question to another server? The scp command will be the one to try.

    This will rule out any issues with WordPress and the Amazon SDK.

    I tried and didn’t didn’t have a problem using the scp command to copy files from and to the server.

    Any other suggestions?


Viewing 8 replies - 1 through 8 (of 8 total)
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