My site is on shared hosting and I'm using the cPanel Pro 1.0 (RC1). I've recently worked through the error pages feature on the cpanel to create a basic custom 404 error page which has been uploaded to the root folder as '404.shtml'.
The problem is that I can see the page at http://www.englishlc.com/404.shtml, however it is not being linked to when I use an incorrect site page.
I've tried inserting 'ErrorDocument 404 /404.shtml' into the .htaccess file but that hasn't made a difference. I also have tried temporarily renaming the .htaccess file. This brings up the custom error page when I use a non-existent site url, but then when I try a real site url I'm still directed to the custom 404 page.
Is there something in my .htaccess file which is causing this conflict?
If so, how might I identify it?